Kyle Nisbet
Kirkcaldy,Fife
Summary
Following recent qualification, I am keen to start a new career within the CAD field, looking to take on a challenging new role harnessing the skills developed over my time at college and bring the lessons learned in previous working roles into a new field of work. High understanding of working in a team role to deliver consistent high quality results and eager to continue learning new skills and software.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work history
Customer Service Advisor
Argos
Kirkcaldy, Fife
2025.11 - Current
- Returned for temp part time work whilst studying.
- Customer facing and back of house roles.
- Handling High volumes of customer interaction and multitasking different needs.
Customer service advisor
Argos
Kirkcaldy, Fife
2017.08 - 2024.09
- Last year of employment spent as an responsible colleague trusted as a keyholder with opening and closing the store also with running nightshift and looking after delivery drivers.
- 2018 onwards working in both customer facing and back of house roles. The role then evolved and expanded to include additional responsibilities including driving company vans for customer deliveries.
- Trusted with resolving complex customer issues and providing good service.
- Worked to improve customer satisfaction by addressing queries and complaints quickly.
Trainee Land and Measured Building Surveyor
Mason Land Surveys
Dunfermline, Fife
2014.01 - 2017.06
- Trained to complete Land and Building Surveys.
- Trained on inhouse software to take raw data and create 2D topographical maps.
- Travelled around the country for work, some notable locations are: Heathrow and Gatwick airports, Olympic Stadium, Trans Pennine Railway, Glasgow Commonwealth Games and the London Underground.
- Held Confined Spaces Certification.
- Held CSCS card.
Education
Higher National Diploma - Computer Aided Draughting and Design
New College Lanarkshire
Motherwell 2025.08 -
Higher National Certificate - Computer Aided Draughting and Design
Fife College
Glenrothes 2024.08 - 2025.06
Skills
- Ability to remain calm under pressure
- Quickly able to pick up new software
- Eagerness to learn
- Held full driving license for 8 years
- Ability to multitask effectively
- 2 Years experience with Autodesk Inventor
- 1 Year experience with Autodesk AutoCAD
- 1 Year experience with Autodesk 3DS Max
- 2 Years experience with Adobe Photoshop & Illustrator
- Proficient with Microsoft Word, Excel & Project
Affiliations
- Interested in all things computing
- Keen gamer
- Recently taken up 3D printing at home
- Play some guitar and enjoy music
Timeline
Customer Service Advisor
Argos
2025.11 - Current
Higher National Diploma - Computer Aided Draughting and Design
New College Lanarkshire
2025.08 -
Higher National Certificate - Computer Aided Draughting and Design
Fife College
2024.08 - 2025.06
Customer service advisor
Argos
2017.08 - 2024.09
Trainee Land and Measured Building Surveyor
Mason Land Surveys
2014.01 - 2017.06