Kyle Nichols

• Loaded and unloaded equipment, tools and materials from vehicles to ensure readiness for on-site operations.
• Operated a variety of power tools and manual equipment with proficiency, maintaining a safe work environment.
• Maintained comprehensive knowledge of machinery and instruments to support efficient manufacturing cycles.
• Followed work assignments while adhering to health and safety protocols.
• Operated hand and machine tools safely and responsibly for reduced risk.
• Prepared construction sites by removing obstacles and hazards.
• Used PPE and established fall protection to maintain safety procedures and apply protective measures.
• Executed floor filling tasks with suitable materials and techniques to ensure high-quality surface preparation.
• Handling of large equipment involving self-scanning operating tills

• Assisted customers in selecting products, providing tailored advice to enhance their shopping experience.
• Processed sales transactions accurately, handling cash and card payments efficiently.
• Handling of customer orders
• Prepared click and collect orders for customer collection
• Handled customer enquiries, delivering prompt responses to enhance customer satisfaction and resolve issues effectively.
• Replenished items and organised displays to maintain an appealing shopping environment and support sales.
• Actively engaged with customers to understand their needs and recommend suitable products, enhancing shopping experience.
• Met sales targets through proactive promotion and excellent customer service.

• Conducted visual safety checks to ensure ride readiness for public operation
• Operating rides safely using mechanical controls
• Engaged with customers, addressing queries and prioritising their safety throughout ride experience
• Utilised radios and scanners for communication and monitoring
• Assisted guests with special needs, ensuring their comfort and safety throughout the ride experience.
• Operated various amusement park rides, adhering to strict safety protocols to guarantee passenger welfare
• Coordinated customer queuing, calling guests forward to maintain smooth ride schedule and minimise delays

Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain trust.

• Informed customers of promotions and special offers to increase sales and revenue.
• Handled high-volume telephone calls to address and resolve customer queries.
• Completed two-week work experience in retail to understand work environment and developed skills in handling general enquiries, manual handling, and operating scanners