Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Reliable with background in exceeding picking and packing performance targets.
Overview
6
6
years of professional experience
Work history
Warehouse operator
Alliance Healthcare
Newcastle upon Tyne, England
10.2023 - Current
Improved warehouse efficiency by maintaining orderly stock locations.
Demonstrated dedication to safety with regular equipment checks.
Used forklifts for swift movement of heavy items.
Stacked pallets, creating an organised storage system.
Collaborated with team members for smooth warehouse operations.
Picked orders accurately, reducing instances of return or exchange.
Followed all health and safety guidelines, contributing to a safe workplace environment.
Handled fragile goods delicately, minimising product damage during transport.
Kept clean work areas, promoting better productivity and safety standards.
Customer service representative
William Hill
Newcastle upon Tyne, England
12.2022 - 09.2023
Improved customer satisfaction by effectively handling complaints and inquiries.
Ensured smooth running of operations with timely preparation of reports.
Facilitated customer loyalty programmes to enhance customer retention.
Maintained up-to-date knowledge, resulting in effective product promotion.
Provided top-notch support for increased customer satisfaction.
Trained new hires for improved productivity and efficiency on the job floor.
Assisted customers in making informed decisions by providing detailed product information.
Apprentice plumber
asd refurb
Newcastle upon Tyne, England
11.2018 - 09.2022
Rectified plumbing issues by diagnosing and repairing faults in systems.
Ensured customer satisfaction through timely resolution of complaints.
Installed water supply lines for improved efficiency.
Improved system performance by maintaining cleanliness at work sites.
Collaborated with construction team to lay out pipe routes.
Optimised workflow with regular maintenance of plumbing fixtures.
Repaired leaking taps, enhancing longevity of equipment.
Adhered to building regulations whilst installing waste disposal and sanitary systems.
Performed routine inspections for potential problems in plumbing systems.