Kyle Johnson
Berwick Upon Tweed
Summary
Reliable and proactive individual with excellent communication and customer service skills, coupled with strong ability to handle diverse tasks and maintain safe environment. Proven capability in managing multiple responsibilities and building positive relationships with clients and colleagues. Eager to contribute to success and enjoyment of all patrons in a PGA training role.
Overview
6
6
years of professional experience
Work History
Leisure attendant
Places For People Leisure
Berwick-Upon-Tweed, Northumberland
01.2024 - Current
- Provided excellent customer service for increased client satisfaction.
- Assisted with organising special events to increase community engagement.
- Offered help to customers in using fitness equipment properly, promoting safe workouts.
- Attended professional development workshops regularly to stay updated on latest teaching methods.
- Maintained cleanliness of pool area, resulting in a pleasant swim experience for all users.
- Utilised strong communication skills to effectively instruct participants of various age groups.
- Responded promptly to enquiries from public about swimming lessons or general use of facilities.
customer assistant
Tesco
03.2021 - 12.2024
- Rotating stock
- Managing delivery load
- Complete cleaning checks
- Complete price reductions on early date stock
- Maintain a continuous flow of stock
- Assist all customers with all needs
Bar staff
the angel inn
12.2018 - 12.2024
- Stocking shelves
- Cleaning
- Serving
- Calculating finances
- Running social events
- Placed orders for new stock
- Determined what stock is needed per week
Golf shop assistant
Lancashire Golf Academy
Chorley, Lancashire
02.2023 - 12.2023
- Processed returns and exchanges, ensuring customer satisfaction.
- Served customers efficiently at checkout, enhancing customer experience.
- Performed daily opening and closing procedures, ensuring operational readiness.
- Built rapport with new and existing customers to boost client retention.
- Updated company website with latest product information to increase online sales traffic.
- Trained new employees on company's online sales processes and guidelines.
Education
A level - Physics, Chemistry, Business
Berwick academy
Foundation Degree in Science - Physics, Maths and Electrical engineering
Northumbria university
Newcastle upon Tyne 09.2021 - 07.2022
Foundation Degree - Golf Business Management
Myerscough college
Lancaster, Lancashire 09.2022 -
Skills
- Organised
- Competent team worker
- Individual worker
- Strong time management skills
- Detail-oriented
- Quick learner
- Enthusiasm
- Dedication
- Leadership
- Teamwork
- Sports court bookings management
- Swimming coaching
- Pool maintenance
- Fitness instructing
- First-aid certified
- Golf coaching
- Knowledge of coaching techniques
Custom
- Keen golfer, playing 3+ times a week while studying for my foundation degree.
- Keen gamer, playing a wide array of games that develop social skills and relieve stress.
Timeline
Leisure attendant
Places For People Leisure
01.2024 - Current
Golf shop assistant
Lancashire Golf Academy
02.2023 - 12.2023
Foundation Degree - Golf Business Management
Myerscough college
09.2022 -
Foundation Degree in Science - Physics, Maths and Electrical engineering
Northumbria university
09.2021 - 07.2022
customer assistant
Tesco
03.2021 - 12.2024
Bar staff
the angel inn
12.2018 - 12.2024
A level - Physics, Chemistry, Business
Berwick academy
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