Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kyle Heydon

Caerphilly,Caerphilly County Borough

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Garden maintenance trainee

Self employed
Cardiff, Cardiff
01.2024 - 06.2024
  • Maintained green health by regular pruning and watering.
  • Applied fertilisers for soil improvement.
  • Assisted in landscape designs to enhance garden aesthetics.
  • Planted seasonal flowers, enhancing visual appeal.
  • Performed lawn mowing to maintain neat appearance.
  • Cleared pathways of leaves with regular sweeping.
  • Undertook weeding activities for clear flower beds and lawns.
  • Incorporated decorative elements like stones and pebbles, adding visual interest.
  • Cleared and prepared planting areas using hand tools.

Administrative assistant

Landscapes for learning LTD
Ystrad Mynach, Caerphilly County Borough
09.2022 - 09.2023
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Streamlined administrative processes for increased efficiency in the workplace.
  • Expedited document filing system with a new, organised method.
  • Managed front desk duties to ensure smooth operation of reception area.
  • Contributed to team effort by accomplishing related results as needed.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Applied maths abilities to calculate and check financial figures.

Table waiter

Taffs well Ex-Service and social club
Taffs well, Cardiff
06.2021 - 05.2022
  • Delivered exceptional customer service by attentively taking food and drink orders.
  • Enhanced dining experience for customers through friendly and efficient service.
  • Maintained cleanliness of tables with timely clearing of used plates and cutlery.
  • Ensured customer satisfaction by quickly addressing any complaints or issues.
  • Assisted in setting up tables for special events, ensuring proper layout.
  • Managed cash transactions accurately at the end of each meal service.
  • Upheld high standards of hygiene throughout shifts, maintaining a clean working environment.
  • Facilitated smooth operations during busy periods by multitasking efficiently under pressure.

Education

Entry level 3 - Motor vehicle maintenance

Coleg y Cymoedd
Ystrad Mynach, Caerphilly County Borough
09.2020 - 06.2021

Skills

  • Landscape design understanding
  • Efficient time management
  • Garden furniture assembly
  • Hard and soft landscaping
  • Weed removal
  • Pesticide application
  • Lawn maintenance
  • Lawnmower operation
  • Litter picking
  • Customer relations
  • Team orientated

References

References available upon request.

Timeline

Garden maintenance trainee

Self employed
01.2024 - 06.2024

Administrative assistant

Landscapes for learning LTD
09.2022 - 09.2023

Table waiter

Taffs well Ex-Service and social club
06.2021 - 05.2022

Entry level 3 - Motor vehicle maintenance

Coleg y Cymoedd
09.2020 - 06.2021
Kyle Heydon