Kyle de Beer
ALTRINCHAM,United kingdom
Summary
Organized and creative professional with strong time management skills and a proven ability to build relationships with customers and colleagues. Detail-oriented self-starter experienced in administrative procedures, overseeing daily operations to ensure timely project delivery. Committed to completing tasks efficiently while maintaining high standards under pressure. Demonstrates a proactive approach to exceeding targets and achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Manager
Old Packet House
Altrincham, Trafford
05.2024 - Current
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
- Identified growth opportunities through comprehensive market research.
- Implemented cost reduction measures, reduced overhead expenses.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
- Led and managed administrative staff to maintain smooth daily operations.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Managed supplier relationships for better product quality.
- Led team meetings, promoting open communication.
- Stored cash floats and delivered secure banking procedures.
- Directed staff schedules and rosters, optimising workforce efficiency.
- Recruited and onboarded new staff to meet performance standards.
- Inspected facility to identify and promptly address maintenance needs.
- Conducted staff appraisals and evaluations, fostering continuous improvement and development.
- Controlled expenditure, oversaw purchasing and maintained accurate counts.
Manager
Subway
Altrincham, Manchester
09.2022 - 04.2024
- Executed thorough cleaning of food preparation areas, tools, and equipment to uphold hygiene standards.
- Trained team members in standardised sandwich preparation, ensuring consistency and quality.
- Prepared sandwiches and menu items within specified quality, portion, and timeframe targets.
- Provided accurate product information to address dietary restrictions and allergies.
- Completed opening and closing checklists to foster a welcoming store environment.
- Set up cash drawers, confirming sufficient change for seamless shift operations.
- Maintained organised working areas to enhance operational efficiency.
- Managed staffing schedules for large teams while adhering to budget constraints.
Sales Advisor
B&Q
Stockport, Manchester
05.2020 - 09.2022
- Replenished stock effectively to promote inventory and boost customer purchases.
- Supervised and mentored team members, achieving consistently high sales targets.
- Handled orders for click and collect and store-to-home deliveries as part of digital team.
- Processed payments accurately using Point Of Sale (POS) systems, reducing customer wait times.
- Conducted inventory checks, resolving discrepancies between computer logs and physical counts.
- Loaded and unloaded lorries with palletised goods to facilitate trans-shipment operations.
- Operated forklifts and lifting trucks safely, prioritising safety of staff and goods.
- Stacked and palletised products according to specified instructions.
Sales advisor, Rep
S5 Marketing
Piccadilly
12.2019 - 01.2020
- Fostered customer loyalty by cultivating positive relationships and enhancing engagement.
- Increased revenue through upselling and securing consistent contract renewals.
- Provided clear pricing information on specific products to customers.
- Reviewed customer feedback to optimise service delivery and address concerns.
- Trained retail staff on product knowledge and customer service best practices.
- Analysed customer data to drive improvements in sales performance.
- Managed daily assignment schedule for accuracy in task distribution.
- Submitted observational data alongside required metrics for comprehensive analysis.
Education
High School Diploma -
HOERSKOOL GENERAAL HERTZOG, HGH High School
Skills
- Communication skills
- Problem-solving abilities
- Time management
- Leadership qualities
- Customer service excellence
- Staff training and development
- Sales expertise
- Cash management
- Inventory management
- Microsoft Office proficiency
- Team collaboration
- Business administration knowledge
- Financial management
Certification
P1: Pivot Steer Forklift Certificate, 08/06/2022
B1: Counterbalance up to 5000KG, 26/07/2022
Languages
English
Afrikaans
Timeline
Manager
Old Packet House
05.2024 - Current
Manager
Subway
09.2022 - 04.2024
Sales Advisor
B&Q
05.2020 - 09.2022
Sales advisor, Rep
S5 Marketing
12.2019 - 01.2020
High School Diploma -
HOERSKOOL GENERAAL HERTZOG, HGH High School
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