Kyle Cottingham

Ensured compliance with all regulatory requirements in processing insurance applications.

• Conducted thorough risk assessment before issuing policies, minimising company losses.
• Maintained strong relationships with existing clients through regular communication and excellent service delivery.
• Provided detailed information about insurance policies to prospective clients.
• Delivered a welcoming atmosphere by ensuring customer-centric service practices.
• Coordinated closely with underwriters for accurate policy issuance.

• Maintained order in swimming areas with effective rule enforcement.
• Worked flexible shifts including holidays and weekends providing continuous coverage.
• Ensured safety of swimmers by diligent monitoring of pool activities
• Performed rescues in high-pressure situations safeguarding patron lives.
• Provided first aid for minor injuries, ensuring quick recovery.
• Undertook regular professional development training to stay updated on lifesaving techniques.
• Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
• Minimised accidents through diligent monitoring.
• Identified and responded to hazards in designated outside areas.