Summary
Work history
Education
Skills
References
Timeline
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KYLE BENTLEY

Ilkeston,Derbyshire

Summary

A motivated and driven individual who is very career driven. Always looking to maximize and achieve the best results through continued further training, coaching and development for my career. Always look to better myself and the team I am within. I am looking for a new opportunity to progress in and further my career in the plumbing and drainage industry.

Work history

Flex Manager

EG Group
  • Utilized across the whole of the south of the United Kingdom supporting stores as far as Dorset, Dover, and London as a covering Store Manager
  • Responsible for the region while the Area Manager was away ensuring controllables such as waste and labour were maintained whilst ensuring sales were maximized
  • Trained four new store managers into the business ensuring that they were competent on all areas of the business from brand standards and daily operations to KPI control
  • Supported the Area Manager in setting KPI Budgets for store
  • Helped open six new stores into the business which included recruiting, training, and store setup ahead of launch day
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved efficiency and productivity by acquiring new skills.

Trainee Plumber

JD plumbing
  • Installing new units, appliances, and bathroom units
  • Ensuring safety procedures and regulations are followed
  • Plumbing in bathroom units including taps and drainage outlets
  • Working closely with other tradespeople, like electricians and plumbers
  • Assisted senior plumbers with pipe installations, ensuring smooth operations.
  • Delivered excellent customer service whilst answering queries and addressing complaints.
  • Performed routine checks on plumbing systems to prevent future issues.
  • Studied blueprints and design specifications to determine plumbing systems and required materials.

Manager

YUM Brands Group
  • Worked with some of the United Kingdom's top food to go brands including KFC, Pizza Hut, and Taco Bell
  • Utilized across multiple brands due to my ability to motivate, mentor and encourage my teams
  • Ensure the stores I worked in set the example for brand standard and the relation that has to a positive P&L
  • The business utilized my store[s] as a case study for potential new Franchisees due to my high standards

Restaurant Manager

Burger King
  • Responsible for running the store as a business and making business decisions based upon the impact to the P&L
  • Responsible for all recruitment and designation of training within the store
  • Ensuring that the store complies with brand standard, health & safety, and food regulations
  • Created multiple sales plans throughout the year to maximize on sales which were down the previous year on year

Education

Level 3 customer service NVQ -

City & Guilds

GCSE grades - C – D

Kirk Hallam Technology College

Skills

  • First Aid Trained
  • Manual Handling Trained
  • Health and safety training
  • Risk assessments
  • CSCS card holder
  • WJA Licence holder
  • Confined space awareness

References

Available on request

Timeline

Manager

YUM Brands Group

Restaurant Manager

Burger King

Flex Manager

EG Group

Trainee Plumber

JD plumbing

Level 3 customer service NVQ -

City & Guilds

GCSE grades - C – D

Kirk Hallam Technology College

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KYLE BENTLEY