Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Custom
Timeline
Generic

Kyla Gardner

Rainham,Essex

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Highly outgoing and strong communication skills, have the ability to express when there is an issue while also being able to keep it highly professional with team members, able to recognise when team members are excelling in their jobs and doing things correctly and highlighting that to other team members.

Offering strong customer service skills, keen eye for detail, and positive attitude. Knowledgeable about maintaining clean and organised workspace, handling cash transactions, and working well under pressure. Ready to use and develop communication, teamwork, and problem-solving.

Overview

3
3
years of professional experience

Work History

Barista

macchiatos
Grays, Thurrock
06.2024 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.

office work

independent living agency
Dagenham, Barking and Dagenham
03.2022 - 03.2022
  • Evaluated work orders to schedule tasks and meet promised deadlines.
  • Collated information required to complete internal audits and follow-up work.
  • Maintained professional communication for smooth workflow.
  • Assured timely completion of tasks to meet deadlines.
  • Sorted mail promptly upon arrival, reduced backlog and confusion in correspondence handling procedures.

Education

GCSEs - sociology, religious eduction and vocational business

Harris Academy Rainham
Rainham, Havering
09/2019 - 06/2024

Skills

  • Punctuality maintenance
  • Responsibility acceptance
  • Efficient work pace
  • Sales persuasion
  • Sense of humour
  • Cash register use
  • Food safety regulations
  • Team player


Affiliations

  • Have a very strong interest in law and becoming a barrister

Accomplishments

I also was able to achieve grades 6-7s in my GCSE exams which has now led me to further education at sixth form studying three a-level subjects

Custom

I study psychology, law and religious studies at an academic sixth form which I hope to achieve the a-level grades of B, A and A* which will then hopefully led me to a Russell group university to study law and later become a barrister.

Timeline

Barista

macchiatos
06.2024 - Current

office work

independent living agency
03.2022 - 03.2022

GCSEs - sociology, religious eduction and vocational business

Harris Academy Rainham
09/2019 - 06/2024
Kyla Gardner