Kyla Biscette
Wellingborough,Northamptonshire
Summary
Dedicated with a strong background in customer service and exceptional communication skills. Proven ability to handle cash, conduct inventory checks, and maintain time efficiency. Demonstrates resilience under pressure and meticulous attention to detail. Committed to delivering outstanding service and seeking opportunities for career advancement in a dynamic environment.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Student caller
Keele University
Keele, Staffordshire
2024.10 - 2024.12
- Adapted quickly to different situations during conversations, maintained flow of conversation efficiently.
- Provided detailed institutional updates to engage potential donors.
- Generated interest in university causes through passionate explanation and persuasive tactics.
- Collaborated closely with team members for coordinated calling strategies.
- Updated database frequently, improved accuracy of call records.
Volunteer
Library
Wellingborough, Northamptonshire
2023.05 - 2023.06
- Handled queries from visitors to guide them through various services offered at the library.
- Supported librarians in maintaining a quiet, respectful environment conducive to learning.
- Organised bookshelves for easier access to library materials.
- Assisted library patrons by helping them find books, materials and resources.
- Sorted and arranged books by category in shelves.
Sales assistant
Sports Direct
Wellingborough, Northamptonshire
2022.09 - 2022.11
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
GCSEs -
Sir Christopher Hatton
Wellingborough, Northamptonshire 2016.09 - 2021.06
A-Levels - Media film and tv
Northampton College
Northampton 2022.09 - 2024.06
Bachelor of Science - Psychology and Criminology
Keele University
Keele 2024.09 -
Skills
- Handling cash
- Inventory checking
- Time efficiency
- Resilience under pressure
- Customer Service
- Communication skills
- Attention to Detail
Timeline
Student caller
Keele University
2024.10 - 2024.12
Bachelor of Science - Psychology and Criminology
Keele University
2024.09 -
Volunteer
Library
2023.05 - 2023.06
Sales assistant
Sports Direct
2022.09 - 2022.11
A-Levels - Media film and tv
Northampton College
2022.09 - 2024.06
GCSEs -
Sir Christopher Hatton
2016.09 - 2021.06