Kyi Lae Yee

· Delivered prompt, courteous service and maintain a welcoming environment

· Managed orders, payments, and POS transactions accurately

· Coordinated with kitchen and bar teams to ensure smooth service flow

· Maintained cleanliness and readiness of dining areas

· Resolved guest inquiries and complaints professionally

· Supported team operations during peak hours and special events

• Took precise food and drink orders using POS systems, processing payments via cash, card, or vouchers.
• Anticipated guest needs by monitoring table progress, preparing tables with cutlery, napkins, and condiments.
• Ensured smooth operations through coordination with kitchen, bar, and FOH staff.
• Resolved complaints professionally, escalating issues when required.

• Facilitated communication between students and faculty to address concerns and feedback.
• Gathered and analysed peer feedback for presentation to university administration.
• Represented student interests in meetings, advocating for necessary changes.
• Promoted academic initiatives through presentations and discussions with students.

• Conducted research on diseases, including Parkinson’s disease, to raise public awareness.
• Wrote content and scripts for medical podcasts to disseminate health information.
• Promoted public health education by conveying essential information for healthier lifestyles.

• Developed comprehensive project plans outlining timelines, milestones, and deliverables.
• Collaborated with cross-functional teams to gather requirements and define project scopes.
• Monitored project progress, identifying risks and implementing proactive mitigation strategies.
• Facilitated regular team meetings to review progress and address challenges effectively.
• Managed project budgets by tracking expenses against allocated funds.

• Created and distributed promotional materials such as flyers, posters, and newsletters to raise awareness of community initiatives within the college campus.
• Assisted in the planning and execution of fundraising campaigns to support community projects such as donations to orphanages.
• Collaborated with other student clubs and the senior management team to ensure alignment between organizational goals and community engagement activities.
• Managed budgets for community engagement programs, ensuring efficient allocation of resources

• Managed incoming calls and inquiries from clients and vendors efficiently.
• Cultivated strong relationships with key stakeholders to ensure seamless operations.
• Delivered exceptional customer service, enhancing overall shopping experiences.
• Demonstrated product expertise to assist customers in informed purchasing decisions.
• Created engaging social media content strategies to boost brand visibility.