Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

kyalemaninwa Mazambi

Derby,East Midlands

Summary

Trustworthy professional with experience in deliveries, customer service and logistics across diverse industries: exceptional time management, problem-solving and communication skills. Excellent customer service capabilities remain calm under pressure.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Support Worker

DKM healthcare Ltd
Nottingham, East Midlands
03.2022 - Current
  • Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
  • Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
  • Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
  • Offered emotional support and companionship, reducing feelings of isolation among clients.

Professional Courier

Self employment(J23 services)
Derby, East Midlands
02.2013 - Current
  • Nationwide house removals using panel and Luton vans.
  • Multidrop deliveries of parcels and large items such as white goods, machinery, and bulky furniture to both private and business customers.
  • Delivered parcels and documents to various locations efficiently, adhering to strict time schedules.

Before and while I am offering my services, I make sure:

  • I conduct thorough vehicle inspections before departure to maintain safety and compliance standards.
  • I provide exceptional customer service, addressing queries and concerns with professionalism.
  • I follow traffic laws and regulations and observe company policies in picking up, transporting, and delivering shipments.

Education

NVQ Level 2 -

Cambridge College
01-2011

Higher National Diploma - Latin and Philosophy

Catholic university of Bukavu
Bukavu (DRC Congo)
01-1998

Skills

  • Vehicle inspection
  • Route optimization
  • Load management
  • Delivery tracking

Languages

French
First Language

Certification

  • [Type] HGV Class 2 Licence

Additional Information

  • I passed my HGV Class 2 Licence on 05/03/2026. I have not yet gained experience driving such a vehicle, but I believe I have the necessary qualities and skills to become a good and safe driver, provide good service to customers and take care of the vehicle.

Timeline

Support Worker

DKM healthcare Ltd
03.2022 - Current

Professional Courier

Self employment(J23 services)
02.2013 - Current

NVQ Level 2 -

Cambridge College

Higher National Diploma - Latin and Philosophy

Catholic university of Bukavu
kyalemaninwa Mazambi