Kwan Warner
LONDON
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
year of professional experience
Work history
Waiter
Adam Nathan catering
london
09.2022 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Practiced healthy and safety measures to comply with regulations.
- Informed customers regarding ingredients used to address allergy and dietary issues.
Education
GCSEs - English Literature
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Maths
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - English Language
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Geography
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Mandarin
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Sociology
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Engineering
The UCL Academy
Camden 09.2021 - 06.2023
GCSEs - Physics, Chemistry, Biology
The UCL Academy
Camden 09.2021 - 06.2023
Skills
- Efficient under pressure
- Interpersonal skills
- Highly responsible and reliable
- Upbeat, outgoing and positive
- Cleaning requirements
- Guest rapport
- Menu knowledge
- Special dietary requirements
Languages
English
Native
Accomplishments
- Silver Duke of Edinburgh award.
- Achieved through teamwork, organisation, communication and resilience
Interests
- Basketball
- Football
- reading
- socialising
Timeline
Waiter
Adam Nathan catering
09.2022 - Current
GCSEs - English Literature
The UCL Academy
09.2021 - 06.2023
GCSEs - Maths
The UCL Academy
09.2021 - 06.2023
GCSEs - English Language
The UCL Academy
09.2021 - 06.2023
GCSEs - Geography
The UCL Academy
09.2021 - 06.2023
GCSEs - Mandarin
The UCL Academy
09.2021 - 06.2023
GCSEs - Sociology
The UCL Academy
09.2021 - 06.2023
GCSEs - Engineering
The UCL Academy
09.2021 - 06.2023
GCSEs - Physics, Chemistry, Biology
The UCL Academy
09.2021 - 06.2023
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