Python, SQL, CRM Systems
Kwame Baah Essuman
ACCOUNT MANAGER
6 JOHNSON CRESCENT,NL
Work Preference
Summary
Customer-focused Account Manager & Multi-disciplined Engineer with over 10 years of experience in mining, oil & gas, energy, and water industries. Proven ability to grow revenue, strengthen client relationships, and deliver measurable reliability improvements. Combines strong technical expertise with commercial acumen to optimize equipment performance and drive sustainable business outcomes. Currently pursuing a Master’s in Artificial Intelligence to integrate data-driven analysis into sales forecasting, maintenance optimization, and decision-making.
Overview
1
1
MACHINE LUBRICANT ANALYST
1
1
RELIABILITY CENTERED MAINTENANCE
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Service Contract Sales Manager
Hague Dental
04.2023 - 05.2024
Delivered 15+ installation projects worth over £2 million, achieving 100% client satisfaction and zero budget overruns through effective scope and stakeholder control.
Sales Manager – Oil & Gas & Mining Pumps
KSB Pumps and Valves
06.2020 - 12.2021
Expanded regional mining accounts by 25% and secured $1.2 million in new contracts through solution-based sales and customer relationship development.
Pump Engineer Sales Engineer
KSB Pumps and Valves
05.2018 - 06.2020
Increased sector revenue by 30% and reduced customer energy use by 12% through pump-efficiency audits and optimization programs.
Frontline Technical Support – Mining
Vivo Energy Ghana Ltd (Shell Licensee)
06.2014 - 06.2018
Delivered $3 million+ annual savings for mining clients by reducing downtime 18% through lubrication reliability and continuous improvement programs.
Sales & Technical Support Engineer
CAPE 3 Oil & Gas Ltd
12.2013 - 05.2014
Generated $600,000 in new revenue and expanded upstream product adoption by 40% through successful FPSO filtration trials.
Plant Supervisor / HSSE Coordinator
Shell Ghana Ltd
09.2012 - 12.2013
Maintained a zero-incident safety record and reduced maintenance delays by 20% through rigorous PTW enforcement and CMMS-based scheduling.
Education
Bachelor of Science - Mechanical Engineer
University of Mines And Technology
Ghana 09.2008 - 07.2012
Master of Science - Mechatronic Systems
Kingston University London
London 01.2022 - 03.2023
Master of Science -
Memorial University of Newfoundland
St John's, Newfoundland 09.2024 - 12.2025
Skills
- Account Management
- Mining Equipment Sales
- Business Development
- Forecasting & Territory Planning
- Customer Relationship Management
- Pump Systems & Reliability Audits
- Conflict Management
- Management of Change
- Pump Design & Selection
Certification
Construction Skills Certification Scheme, Green Card
QNUK Level 1 Award in Health and Safety in a Construction Environment (RQF)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- IAAA
Software
Languages
English
Bilingual or Proficient (C2)
Timeline
Master of Science -
Memorial University of Newfoundland
09.2024 - 12.2025
Service Contract Sales Manager
Hague Dental
04.2023 - 05.2024
Master of Science - Mechatronic Systems
Kingston University London
01.2022 - 03.2023
Sales Manager – Oil & Gas & Mining Pumps
KSB Pumps and Valves
06.2020 - 12.2021
Pump Engineer Sales Engineer
KSB Pumps and Valves
05.2018 - 06.2020
Frontline Technical Support – Mining
Vivo Energy Ghana Ltd (Shell Licensee)
06.2014 - 06.2018
Sales & Technical Support Engineer
CAPE 3 Oil & Gas Ltd
12.2013 - 05.2014
Plant Supervisor / HSSE Coordinator
Shell Ghana Ltd
09.2012 - 12.2013
Bachelor of Science - Mechanical Engineer
University of Mines And Technology
09.2008 - 07.2012