Kevin Wilkie

Effectively plan and carry out examinations on pressure mechanical equipment under PSSR 2000 in efficient and safe manner.

• Established strong relationships with clients to ensure examinations are carried out on or before due date and provide good customer service.
• Maintain up-to-date knowledge of industry regulation changes and participating in continuing education courses.
• Lead training programme for new engineer surveyors, enhancing team skills and improving overall team performance.
• Prioritize and manage workload as per service standards.
• Provided valuable input during team meetings, offering suggestions for improvements based on hands-on experience and observations.
• Coordinated with other departments such as Special service to streamline interdepartmental communication and collaboration efforts effectively.

• Maintained detailed records of all maintenance activities, allowing for accurate tracking of equipment history and informed decision-making on future repairs or replacements.
• Played a key role in minimizing production disruptions by consistently addressing issues promptly and effectively during shifts.
• Assisted in training new technicians, sharing best practices for operating equipment safely and efficiently.
• Provided valuable input during team meetings, offering suggestions for process improvements based on hands-on experience and observations from daily activities.
• Collaborated with team members to ensure seamless shift transitions, maintaining optimal productivity levels.
• Exhibited strong problem-solving skills by diagnosing complex issues quickly and accurately, resulting in minimal impact on production schedules.

• Diagnosed and resolved technical issues for a wide range of pressure items, resulting in increased customer loyalty.
• Enhanced customer satisfaction by providing timely and efficient breakdown assistance.
• Meticulously documented repair procedures, contributing to an extensive knowledge base within the team.
• Completed complex device repairs under tight deadlines, meeting or exceeding client expectations consistently.
• Contributed to a positive work environment by fostering teamwork and open communication among peers.
• Responded to service requests during and after business hours.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.