K.V. RENJEEV
London, UK
Summary
Results-driven professional with expertise in problem-solving, communication, and leadership. Demonstrates exceptional skills in strategic planning, programme development, and team building, fostering collaboration and achieving organisational goals. Adept at public speaking and remaining calm under pressure, ensuring effective decision-making in dynamic environments. Committed to leveraging core competencies to drive impactful initiatives and long-term success.
Overview
27
27
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
Portfolio Head – Healthcare and Insurance (H&I) Vertical
Hexaware
London
08.2023 - 03.2025
- Portfolio director for Global Life and Pension, new portfolio at Hexaware
- Responsible for building this portfolio to a $100M business reporting to Vertical Head with P&L responsibility
- Played Delivery Head for H&I vertical reporting to Vertical Head with P&L responsibility
- Work very closely with client CXO leaders, C-Suite advisory for COOs and CIO
- Member of Client ET (executive leadership) and hold seat at client SLT, representing Ops & Tech in Strategy, and Risk committees
- Provide consultancy, develop technology and execution strategy, streamline business operations helping them deliver for businesses
- Established Hexaware as AI Partner of choice for key customers, AI first approach, transition automation led to AI led efficiencies to operations business
- Acquired 2 new clients in last 12 months and grew one into champion account, $25M+ revenue
- Part of CTO Org advisory to build AI led products to help in cloud migrations, application modernization
- Provided thought leadership for Technology transformation, efficient service management, operational efficiency to help clients with faster speed to market with focused cost reductions
- Established Delivery Management practices for large scale clients across Technology, Infrastructure services, Cloud Services, Transition process and execution of large-scale end to end delivery from global players
- Part of M&A team regionally, integrating products and services, niche provider evaluation for capability enhancement and address client needs
- Displayed energy and enthusiasm in fast-paced environment.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Head of Delivery - Europe (SVP) & Global Head - Enterprise Automation
Mphasis UK
01.2019 - 07.2023
- Head of Europe (Strategic Account, New Client Acquisition and Delivery) with Mphasis and Global Enterprise Automation with 4000+ FTE's
- Leading all growth and delivery across Europe with high CSAT scores, continue spearheading geography with growth, new client acquisition, delivering high value to clients
- Booking to date net new TCV of over $650M globally, powering client lifelines through disruptive solution tenets, building differentiating assets, deal archetypes, financial and delivery models to score new wins
- Drive pillars of client trust and longevity with fervent focus towards economic goals driving synergy and convergence
- Responsible for new client acquisition, Sales through TCV growth, expansion to new regions, strategy and development of delivery building COE like Innovation showcase centres
- Some of current esteemed clients are from Banking, Specialty Insurance, Financial institutions, and Heavy Engineering Industries
- Provided thought leadership for Technology transformation, efficient service management, operational efficiency to help clients with faster speed to market with focused cost reductions
- Helped clients build centre of excellence on newer products, newer technologies, build Data and AI competencies
- Developed new Automation offerings, firmly placing Mphasis as a leading differentiator in this space attracting skilled engineering putting us as ‘Top 25 best places to work for'
- Chaired financially able and divergent solutions, encouraging cross pollination of skill matrix reducing ramp up and scalability by 3 weeks across geography resulting increased client value and satisfaction by 10%
- ‘Lead from front' driving successful matrix and collaborative behavior enabling diversity and motivation across 12 countries
- Leading successful delivery value with full accountability across Europe clientele for $165M + revenues with P&L ownership through Managed Services, End to end delivery, and also Staff Augmentation
- Led sales through three-pronged approach - account mining in strategic accounts, acquire new clients, target campaigns for growth accounts
- All direct hands on, opened multiple new clients, with 5 of achieving $5M quarterly revenue in this fiscal
- Now focused to expand sales through Benelux region and nurturing talent from eastern Europe
- Developed lead generation campaigns, go to market initiatives, collaboration with partner eco system, local council and govt bodies
- Worked on multiple M&A deals, evaluation business case development, end to end process and also integrated 2 companies into Mphasis
- Lead expansion of new delivery capabilities across Barcelona, Dusseldorf, Wroclaw, Bordeaux & Leeds @500FTE
- Authored ‘Mphasis intelligent automation framework', this drives backbone of solutioning globally
- Delivered average value of 30% through benefits realisation using ‘Automation Quotient' methodology
- Lead groups and bring convergence to process discovery, process re-Imagination, Business Optimization integrating technology landscapes across Cloud, Data & Analytics, BPM, AI, Cognitive RPA and Digital
- Facilitated acquisition negotiations resulting in successful market expansion efforts.
- Established robust network of industry contacts for business development opportunities.
- Introduced metric-driven performance evaluations; fostered culture of accountability.
- Improved corporate strategy by identifying and implementing key business initiatives.
- Oversaw merger negotiations to achieve successful corporate consolidation.
- Built high-performance teams delivering exceptional results consistently.
- Pioneered digital transformation efforts to improve overall operational efficiency.
Managing Director
Accenture
10.2012 - 01.2019
- Leading financial services team providing consulting, strategy, technology and engineering direction across 10 leading banks in US, APAC and UK
- Responsible for globally dispersed teams of 3500+ FTEs and 10 directs with accountability for high-value portfolio with yearly revenues of $330M
- Collaborated with peer group of Regional Leads to plan, execute successful deliveries with reporting line to Global Delivery Network Financial Services Lead
- Held responsibility for attainment of revenue and margin targets, new lead generation activities, and C-Suite client relationship building
- Focused people management skills recognized with highest team engagement scores of 84%
- Enabled stability resulting in lowest attrition in business unit @ average of 4%
- Driving innovation culture and continuous improvement programs that form backbone of our high Customer Value and Satisfaction Scores
- Enabled technology disruption for clients and help them rotate to NEW GEN in AI, robotics, cloud migration & technology transformations, process agility, architecture agility, achieved by microservices and API driven business functions
- Built STS model of deploying Rapid growth, short term talent across Dallas, Manila, London and India to grow the model to 650 resources in pure staff augmentation model
- RPA COE build-out to create Intelligent automation and process re-engineering capability for FS, generated new opportunities on data optimization and monetization for nearly US$500M in 2 years
- Instrumental in setting up Client Innovation Centre dedicated to large NA banking client to enable client co-innovation
- Designed and led 2 of top 15 award winning Client Co-innovation ideas, implemented for clients globally
- AI-based innovative solution saved over $750M annually on charge-backs
- Solutioned and delivered new engagements on large SI transformational work to host data lakes on cloud, application modernization using microservices, API driven business functions
- Credited for one largest Data Lakes build-out for prestigious bank
Executive Consultant/Director Consulting
CGI India
07.2009 - 10.2012
- Spearheaded new business acquisition, account development, and delivery for portfolio of Banking clients in North America
- Led outsourcing, managed services, and staff augmentation projects with full P&L accountability and strategic oversight of over $20 M
- Managed enterprise-wide deliveries from Client Visit Experience and Technical Competency and Proficiency development program centre (audit and compliance)
- Lead DW-BI COE for global delivery centre focusing on solution leadership, development, definition of propositions, talent creation, and process restructuring
- Provided E2E Delivery consulting for large US banks and rolled out major transformation and implementation program seeding exceptional value towards their market facing propositions
- Achieved 50% YoY growth for 3 consecutive years
Senior Manager
Accenture
06.2003 - 07.2009
Team Leader
DSL Software (captive of Deutsche Bank)
07.1999 - 05.2003
Developer
Evolus (I) P Ltd.
11.1997 - 07.1999
Education
B.E. - Instrumentation & Electronics
R.V. College of Engineering
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Calm under pressure
- Leadership
- Strategic planning
- Programme development
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Certification
Certified Senior Technology Architect with specialization on Enterprise Architecture
Accomplishments
- Regional and Global leadership roles executed successfully for top tier organisations.
- CXO advisory, Seat at client SLT and member of Executive Leadership board for couple of clients.
- P&L Ownership for $300+M, Matrix C level Reporting, nurturing culture and mentoring senior leaders.
- Spearheaded new business acquisition, account development, and delivery across Technology, Infrastructure services, Cloud and Business process services across globe with focus on European clients through Managed Services, End to end delivery.
- Built Global Enterprise Automation COE, AI COE for clients and organisations.
- Created NEXT Digital Transformation enabling change measurement holistically across 150+ clientele.
- Lead new client acquisition, unification & simplification globally across a US$ 650M information technology landscape.
- Champion of cloud migration, establishing cloud target operating models, service management, data center exit, pioneering AI adoption across the top strategic clients.
Custom
- Project Size Estimation techniques and tool for Data Warehousing, https://www.freepatentsonline.com/y2007/0276712.html
- Impact of RPA on the Existing Workforce and Workplace, https://www.dqindia.com/impact-rpa-existing-workforce-workplace/
- The Interplay of RPA and AI, https://www.enterpriseitworld.com/the-interplay-of-rpa-and-ai/
- At Mphasis, RPA slashes transaction handling time from 30 mins to 20 seconds: Renjeev Kolanchery, https://www.expresscomputer.in/rpa/at-mphasis-rpa-slashes-transaction-handling-time-from-30-mins-to-20-seconds-renjeev-kolanchery/38031/
- Dr. Bot, https://www.mphasis.com/content/dam/mphasis-com/global/en/home/our-approach/successstories/Mphasis_Dr_Bot_Whitepaper.pdf
- Digital Transformation involving RPA: Delivery Model, https://www.mphasis.com/content/dam/mphasis-com/global/en/home/our-approach/successstories/Mphasis_Whitepaper_RPA_delivery_model_Digital_Transformation_Program.pdf
Timeline
Portfolio Head – Healthcare and Insurance (H&I) Vertical
Hexaware
08.2023 - 03.2025
Head of Delivery - Europe (SVP) & Global Head - Enterprise Automation
Mphasis UK
01.2019 - 07.2023
Managing Director
Accenture
10.2012 - 01.2019
Executive Consultant/Director Consulting
CGI India
07.2009 - 10.2012
Senior Manager
Accenture
06.2003 - 07.2009
Team Leader
DSL Software (captive of Deutsche Bank)
07.1999 - 05.2003
Developer
Evolus (I) P Ltd.
11.1997 - 07.1999
B.E. - Instrumentation & Electronics
R.V. College of Engineering