Kushal Tripathi

• Strategic Operations & Cross-functional Collaboration

Managed cross-functional projects across departments to improve operational efficiency and business strategy execution.

Facilitated alignment between business units, finance, and leadership, driving improved project outcomes.

Implemented process optimization strategies, increasing efficiency by 20% across administrative functions.

• Data-Driven Decision Making & KPI Tracking

Developed and maintained dashboards and Excel reports, tracking key business performance indicators.

Provided data-driven insights to senior leadership, supporting decision-making and forecasting.

Identified growth and efficiency levers, enabling leadership to make informed strategic decisions.

Implemented process improvements to enhance office efficiency and productivity

• Vendor & Stakeholder Management

Led vendor negotiations and contract management, optimizing costs by 15% without compromising service quality.

Developed and executed a vendor management framework, improving transparency and procurement efficiency.

Acted as a liaison between external service providers and internal teams, ensuring seamless operations.

• Executive Support & Strategic Planning

Provided high-level administrative support to top executives, including calendar and travel management.

Drafted strategic documents, presentations, and business reports for senior leadership.

Designed and executed an employee onboarding and training program, improving new hire integration by 30%.

• Operations & Facilities Management

Led corporate office administration, overseeing vendor contracts, procurement, and facility management.

Streamlined office workflow processes, reducing operational bottlenecks and improving service delivery.

Oversaw office expansion and relocation projects, ensuring smooth transitions with minimal disruptions.

• Vendor & Procurement Management

Managed vendor relations across multiple categories, including transport, security, and housekeeping.

Negotiated cost-effective contracts, resulting in a 10% reduction in procurement expenses.

Monitored compliance with service level agreements (SLAs), ensuring vendors met business needs.

• Budget Planning & MIS Reporting

Developed and maintained MIS reports to track financial expenditures, vendor payments, and operational costs.

Assisted in budget forecasting and planning, ensuring adherence to financial goals.

Worked closely with finance teams to reconcile procurement expenses and optimize cost structures.

• Event & Stakeholder Coordination

Planned and executed corporate events, training programs, and employee engagement activities.

Coordinated logistics for high-profile company meetings, ensuring seamless execution.

Acted as a point of contact for senior leadership, handling operational queries and escalations.

• Assisted the café manager in daily operations, handling customer complaints and concerns with tact and professionalism
• Managed department schedules to ensure seamless coverage during shifts and breaks
• Conducted training sessions for new hires, covering policies, procedures, and regulations in detail

• Compliance Adherence- Ensure compliance with data privacy laws and company policies, including the secure handling and storage of sensitive data
• Process Improvement - Identify opportunities for improving data processing methods and suggest changes or enhancements to increase efficiency and accuracy
• Stakeholder Communication - Liaise with various teams, such as IT, management, and customer service to ensure data needs and issues are addressed promptly and effectively
• Reporting - Generate reports and visualizations to present data in a way that's understandable and useful to non-technical stakeholders
• Training and Support - Provide training and support to other team members on data-related tasks and tools, promoting a data-driven culture within the organization
• Project Management - Participate in data-related projects, contributing to planning, execution, and evaluation stages
• Vendor Management - Coordinate with external data vendors and service providers, ensuring they meet their contractual obligations and deliver quality service

• Handled the outlet account and inventory
• Assisted bar manager with the day-to-day running of the bar
• Managed customer complaints, concerns, and needs in a tactful and professional manner
• Managed department payroll including tracking and reporting time off of bar staff
• Scheduled shifts and breaks for department staff
• Supported bar manager in interviewing prospective employees
• Provided training sessions to new employees on bar policies, procedures, and regulations