Aspiring Graphic Designer focused on Game Arts, equipped with strong analytical and creative skills. Experienced in project planning and team collaboration, demonstrating adaptability and initiative. Committed to applying knowledge in real-world scenarios and delivering innovative solutions that enhance team productivity.
Work History
week work experience Babcock
Babcock International Group
Plymouth, Crownhill
05.2025 - 05.2025
Identified issues, analysed information and provided solutions to problems.
Met schedule using excellent planning and coordination skills.
Collaborated with team members to achieve target results.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Promoted a safe working environment by implementing regulatory standards, policies and guidelines.
Maintained clean, safe working environments to eliminate accident risks.
Enhanced working relationships by participating in team-building activities.
Developed team communications and information for meetings.
Developed excellent working knowledge of industry trends and improvements in processes.
Education
A-Levels - graphic design games arts
Art Iniversity Plymouth
Plympton, DEV
2026 - Current
GCSEs - Engineering
utc plymouth
Plympton, DEV
2021 - 2026
Skills
Regulatory compliance
Project management
Planning coordination
Problem analysis
Problem-solving
Operational efficiency
Industry awareness
Technical documentation
Team collaboration
Project coordination
Communication skills
Calm under pressure
Analytical thinking
Interests
I like to watch movies
I like to play a bunch of video games like minecraft mouthwashing and roblox
i have always been interested in muscials and watching theratre just never had the money for it
<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange