Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kung Chin Soon

Kung Chin Soon

Johor Bahru

Overview

17
17
years of professional experience

Work History

Sales Executive

Irispro Penang
Sungai Nibong , Penang
11.2023 - 11.2024
  • Promote and Selling tinted film for automotive and building
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Achieved company targets by implementing successful sales strategies.
  • Coordinated sales efforts with marketing teams to increase profits.
  • Provided accurate quotes and price information to inform customer decision-making.
  • Customised service offerings to accommodate consumer needs.
  • Increased profits by negotiating favourable terms and pricing.
  • Adapted sales techniques and approaches in response to market changes and competitive pressures.
  • Closed large sales to exceed quota and align with company targets.
  • Listened intently to customers to identify upselling opportunities.

Sales Assistant

Yee Hong Food Court
Sungai Nibong , Penang
04.2017 - 10.2023

Selling vegetable with my parents and also delivery for online customer among the MCO period

  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Assisted customers in locating products and provided detailed information to enhance shopping experience.
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
  • Shared new products and promotions with customer to encourage sales.

Sales Executive

JNH Advance Enterprise
Balik Pulau, Penang
02.2013 - 03.2017
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Achieved company targets by implementing successful sales strategies.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Customised service offerings to accommodate consumer needs.
  • Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.

Sales Assistant

Yee Hong Food Court
Sungai Nibong , Penang
01.2008 - 01.2013

Selling vegetable and seafood with my parents , helping delivery for customer

  • Assisted customers in locating products and provided detailed information to enhance shopping experience.
  • Handled customer enquiries, providing prompt responses to questions about products and services.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

Education

SJK (C)Chin Hwa
Pantai Acheh , Balik Pulau

SMJK Sacred Heart
Balik Pulau

Skills

  • Customer relationship management
  • Consultative sales
  • Sales strategy implementation
  • Negotiation skills

Languages

English
Intermediate
B1
Chinese (Mandarin)
Advanced
C1
Chinese (Cantonese)
Upper Intermediate
B2
Malay
Advanced
C1

Timeline

Sales Executive

Irispro Penang
11.2023 - 11.2024

Sales Assistant

Yee Hong Food Court
04.2017 - 10.2023

Sales Executive

JNH Advance Enterprise
02.2013 - 03.2017

Sales Assistant

Yee Hong Food Court
01.2008 - 01.2013

SJK (C)Chin Hwa

SMJK Sacred Heart
Kung Chin Soon