Kumushai Nurdinova
Downtown,Dubai
Summary
Results-driven and customer-focused professional with a proven track record in delivering exceptional service and building positive relationships. Adept at effective communication, active listening, and problem-solving to ensure customer satisfaction. Demonstrated ability to handle high-volume inquiries while maintaining a positive attitude. Skilled in adapting to diverse customer needs and resolving issues promptly. Seeking to contribute strong interpersonal skills and dedication to excellence in a customer service role.
Overview
2
2
years of professional experience
Work History
Bartender
Mozaika Restaurant
Warsaw
06.2023 - 11.2023
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Greeted frequent visitors by name and explained new promotions.
Sales Assistant
Li-Ning
Kyrgyzstan,Bishkek
06.2021 - 05.2022
- Greet and assist customers, providing information about products and promotions.
- Process transactions accurately using the POS system, handling cash, credit cards, and gift cards.
- Maintain a clean and organized store by restocking shelves and arranging displays.
- Assist in managing inventory levels, conducting stock checks, and reporting discrepancies.
- Collaborate with team members to achieve sales targets and ensure a positive shopping experience.
- Address customer inquiries and concerns, providing resolutions to enhance customer satisfaction.
Education
International Business Relations
Vistula
Warsaw,Poland07-2023
Skills
- Time management
- Teamwork
- Communication skills
- Document processing
- Sales skills
- Active Listening
- Patience
- Basic Accounting
Languages
Kyrgyz
First Language
English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Chinese (Mandarin)
Beginner
A1
Timeline
Bartender
Mozaika Restaurant
06.2023 - 11.2023
Sales Assistant
Li-Ning
06.2021 - 05.2022
International Business Relations
Vistula
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