Kumail Mahdi
Westhoughton,United Kingdom
Overview
7
7
years of professional experience
1
1
Certification
Work history
Client Services Consultant
S-Group Ltd.
Bolton
2020.10 - Current
- Provided administrative support to 150+ clients with governmental and documentation processes, ensuring timely and accurate submission.
- Processed 350+ official forms, applications, permits, and compliance documents, maintaining 97% adherence to regulations and deadlines.
- Coordinated weekly scheduling for 3+ active cases, including client communication and document tracking.
- Managed all administrative operations, including record-keeping and invoicing.
- Achieved 90% repeat client rate by delivering reliable, detail-oriented, and efficient service.
- Drafted professional letters, emails, and memoranda, enhancing client understanding and engagement.
Assistant Manager Intern
Gilgamesh bv
Antwerp, Flanders
2019.10 - 2020.10
- Led cross-functional team to streamline workflows, reducing operational delays by 15% and saving €90,000 annually.
- Analysed departmental expenditures to identify inefficiencies, recommending cuts that achieved 10% cost reduction.
- Established and implemented new reporting framework, improving financial reporting accuracy and decreasing reporting time by 18%.
- Assisted in recruitment process to build effective workforce.
- Conducted team meetings on regular basis, promoting open communication within team.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Provided support to manager during audits, ensuring accurate reports.
Education
Bachelor of Science - Business and Human Resources Management
Greater Manchester Business School
Bolton, United KingdomSkills
- Knowledge of GDPR (UK & EU) compliance
- Bookkeeping knowledge
- Process improvement initiative
- Payroll compliance
- Invoicing and billing experience
- Personnel training provision
- Business correspondence writing
- Database management
- Meeting facilitation
- Client relations
- Microsoft Office proficiency
- Stress resilience
- Collective Labour Agreements knowledge
- HR administration
- Advanced Excel and Power BI
Certification
- CIPD Level 5
- CMI Level 5
Language
English
Native
Dutch
Native
French
Elementary (A2)
Affiliations
- Networking
- HR
- Continuous Learning
- Volunteering
- Travel
References
References available upon request.
Timeline
Client Services Consultant
S-Group Ltd.
2020.10 - Current
Assistant Manager Intern
Gilgamesh bv
2019.10 - 2020.10
Bachelor of Science - Business and Human Resources Management
Greater Manchester Business School