Kuljeet Kaur
Southall
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
11
11
years of professional experience
Work History
Senior Administrative Assistant
Ramneek international
Mullapur dakha , India
08.2022 - 02.2024
- Assisted in recruitment processes, scheduling interviews and communicating with candidates efficiently.
- Monitored email correspondence, prioritising urgent messages and drafting responses to stakeholders.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Received, routed and distributed incoming mail and parcels.
- Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
- Analysed workflow processes, identifying opportunities for automation and efficiency improvements.
- Reviewed and updated company policies, contributing to compliance with legal and regulatory standards.
Senior executive
Lead magnet
India, India
08.2013 - 04.2019
- Handling daily operations of the company and provide training guidance for the junior staff about the rules of the office.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Actively listened to customers to fully understand requests and address concerns.
- Met schedule using excellent planning and coordination skills.
- Prepared range of written communications, documents and reports.
Education
BA - Arts
Guru jamweshber university
Hisar , India2022
Child care -
CHR group of Chandigarh
Master of Business Administration - MSc management
Bpp portsoken campus
London Skills
- Good listener
- Decision making
- Recruitment coordination
- Diary management
- Document preparation
- Customer service
- Team collaboration
- Problem solving
- Time management
- Positive attitude
- Creative thinking
- Organisational skills
Languages
Hindi
Punjabi
English
Hobbies and Interests
- Participating in social
- Travelling
- Cooking
- Listening music
Timeline
Senior Administrative Assistant
Ramneek international
08.2022 - 02.2024
Senior executive
Lead magnet
08.2013 - 04.2019
BA - Arts
Guru jamweshber university
Child care -
CHR group of Chandigarh
Master of Business Administration - MSc management
Bpp portsoken campus