SHOBHA BIPINA
LEICESTER
Summary
Reliable and detail-focused Assembly Operator with strong experience in mechanical assembly, quality inspection, and lean manufacturing in a fast-paced production environment at Caterpillar Desford. Proficient with hand and power tools, crane operation, and following standard work procedures to ensure defect-free assembly. Adept at 5S, TPM, and continuous improvement initiatives. A proactive team player with strong communication skills, a flexible work ethic, and a passion for maintaining high safety and quality standards. Eager to contribute to the success of the new Telehandler product launch.
Overview
3
3
years of professional experience
Work history
Assembly Operator
Caterpillar
Desford
12.2024 - 09.2025
- Assemble machine components using power/hand tools to exact specifications in a production line environment.
- Operate lifting equipment and cranes in compliance with strict safety standards.
- Follow standard work instructions to achieve zero-defect outputs.
- Conduct in-process inspections, identifying deviations and reporting defects to support root cause investigations.
- Apply lean manufacturing tools (5S, TPM, waste elimination) to maintain clean and efficient workspace.
- Support new product introduction processes through active participation in improvements and trials.
- Train new employees on machinery, quality standards, and safety protocols.
- Work flexibly across shifts and production areas to meet operational demands.
Customer Service Representative
B&M Retails
Leicester
03.2023 - 12.2024
- Building and Maintaining client relationship
- Resolving customer issues.
- Product knowledge and presentation
- Gathering and reporting market data
- Managing customer accounts
- Meeting sales targets
- Continuous learning and skill development
- Collaborating with other departments
- Providing after-sales support
Education
Master of Business Administration - International Business and Management
De Montfort University
Bachelor of Business Administration - Business
Shrinathji College
Skills
- Manual Handling & Crane Operations
- Lean Manufacturing & Six Sigma
- 5S Process & SULU Trained
- Inventory Management
- Assembly & Quality Control
- Microsoft Office Suite
- Customer Service Excellence
- Time Management & Multitasking
- Sales Techniques
- Strong Communication Skills
- Problem Solving & Root Cause Analysis
Timeline
Assembly Operator
Caterpillar
12.2024 - 09.2025
Customer Service Representative
B&M Retails
03.2023 - 12.2024
Master of Business Administration - International Business and Management
De Montfort University
Bachelor of Business Administration - Business
Shrinathji College
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