Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KULDEEP MALHOTRA

KULDEEP MALHOTRA

Stirling,United Kingdom

Summary

In a fast-paced environment, I can operate effectively, calmly, and professionally. I am a curious person who enjoys understanding the WHY and HOW behind anything. I especially enjoy serving customers and providing them with the greatest experience possible. My main strength is developing great client relationships, assisting them in defining their goals, issues, and objectives, and then mapping these into a comprehensive digital marketing strategy that can be implemented. I've always been interested in understanding the psyche of many entrepreneurs in terms of their beginnings, problems, agreements, arguments, winnings, losses, and first steps, so I decided to jump on board.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Dominos
Stirling
08.2021 - Current


  • Led a team of 10 people to achieve KPI targets in fast-paced environments.
  • Ordered stock and procured services to deliver on company goals.
  • Employed a forward-thinking mindset to anticipate and quickly eliminate issues on shift.
  • Increased team efficiency by analysing staff and equipment performance.
  • Tracked receipts, employee hours and inventory movements for smooth budgetary planning.

Team Member

Brands Outlet/ Scottish Homes
Stirling
04.2022 - 09.2022


  • Displaying the products and helping the team with special promotions
  • Ordering the stock and overseeing the deliveries
  • Warmly greeted customers and proactively reduced wait times.
  • Demonstrated understanding of various fabrics, and matching machining techniques to best fit material needs.
  • Worked with meticulous attention to customer briefs, ensuring first-class results for exceptional satisfaction ratings.

Marketing Assistant

HAP Solutions group
Glasgow, united kingdom
09.2021 - 03.2022
  • Evaluated detailed information on quality scores, advanced site analytics and user behaviour using HubSpot.
  • Suggested ideas for creative and engaging social media posts.
  • Working with ground staff and bar staff at TRANSMT Festival, Glasgow
  • Coordinated event workflow and managed subcontractors to deliver top-quality preparations and day-of support.
  • Learned strategic methods for social media ad creation, management and optimisation.

Customer, Sales and Marketing assistant

HSP Office Basix
New Delhi, India
07.2020 - 08.2021
  • Facilitated strategic decision-making by conducting competitive analysis, monitoring price and position of offering versus competitors.
  • Identified customer needs by managing market research activities, including customer surveys and focus groups.
  • Guaranteed campaign success by researching strategic target customer groups and key decision-makers.
  • Planned and executed initiatives to reach the target audience through the most effective channels.
  • Brainstormed ideas and concepts for creative marketing campaigns.

Management, Planning and PR Intern

World of Events
New Delhi, India
12.2020 - 03.2021


  • Developed change management plans for projects to set and reinforce goals.
  • Provided day-of support, directing equipment setup and activity planning.
  • Collaborated with industry professionals to maintain favourable partnerships with photographers, DJs and catering companies.
  • Facilitated equipment rentals for photo booths, speciality food vendors and audiovisual equipment.
  • Tended to guests throughout the event to support consistent satisfaction and enjoyment.
  • Worked with clients to plan party logistics and identify preferences.
  • Assist manager in all aspects of planning events, working with clients, event coordination, and execution
  • Propose new ideas to improve the event planning and implementation process
  • Collaborating with stakeholders of well-known lounges and nightclubs and managing the artists

Education

BA (Hons) - Business Studies

University of Stirling
Stirling
09/2019 - 06/2023

A-Levels - Commerce

Manav Sthali School
India
04/2005 - 07/2019

Skills

  • Social media strategy
  • Product promotion
  • Marketing concepts
  • Stock security
  • Product demonstrations
  • Retail marketing
  • Customer assistance
  • Sales strategies
  • Market research techniques
  • Relationship building
  • Staff Management
  • Team Bonding
  • Organizational skills
  • MS Office
  • Effective Team Leader
  • Deal Based Marketing

Languages

English
Native
Hindi
Native
German
Beginner
Punjabi
Fluent

Timeline

Team Member

Brands Outlet/ Scottish Homes
04.2022 - 09.2022

Marketing Assistant

HAP Solutions group
09.2021 - 03.2022

Shift Supervisor

Dominos
08.2021 - Current

Management, Planning and PR Intern

World of Events
12.2020 - 03.2021

Customer, Sales and Marketing assistant

HSP Office Basix
07.2020 - 08.2021

BA (Hons) - Business Studies

University of Stirling
09/2019 - 06/2023

A-Levels - Commerce

Manav Sthali School
04/2005 - 07/2019

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KULDEEP MALHOTRA