Anna Kuffler
Glenside
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering knowledge in coffee production, and preparation. Experienced in crafting specialty coffee and teas and providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Product Advisor
Dover Saddlery
05.2023 - 08.2023
- Helped customers discover new products with enthusiastic and knowledgeable support.
- Resolved customer issues and concerns.
- Tagged and prepared new merchandise for retail sales.
- Created merchandise displays.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Processed payments for retail sales.
- Evaluated retail customers' product needs and promoted appropriate store products.
Barista
Starbucks
03.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks.
Education
Bachelor of Arts - English Literature
Mount Holyoke College
South Hadley05.2025
Skills
- Customer Relations
- Team Player
- Order Taking
- Beverage Preparation
- Adaptive and creative
- Coffee and Tea Preparation
Timeline
Product Advisor
Dover Saddlery
05.2023 - 08.2023
Barista
Starbucks
03.2021 - 07.2022
Bachelor of Arts - English Literature
Mount Holyoke College
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