I am committed to providing compassionate and empathetic care to individuals in need. I believe in the importance of fostering a safe and nurturing environment where individuals can feel supported and valued. I am dedicated to promoting independence and autonomy while also offering assistance and guidance when necessary. I am passionate about making a positive impact in the lives of those I work with and strive to build meaningful and trusting relationships. I am a good listener, patient, and understanding, and I am always willing to go above and beyond to ensure the well-being of those under my care.
Overview
9
9
years of professional experience
Work History
Support Worker
Inspiring Support
Ipswich
05.2024 - Current
Support Worker
Inspiring Support
Ipswich
05.2024 - Current
Promoting clients independence by doing tasks with them as opposed to for them.
Training new staff on best practices for client engagement and support protocols.
Advocating for client rights and needs within community resources and services framework.
Assisting clients with daily living needs to maintain self-esteem and general wellness.
Transporting clients to appointments, shopping venues and entertainment events according to determined schedule.
Establishing trusting relationships with clients and their families through empathetic communication and active listening.
Developing strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Keeping clients engaged in social networks and communities for personal health and growth.
Safeguarding client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Coordinating appointments for clients with healthcare providers to promote consistent access to essential medical services.
Improving client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Assisting clients in accessing available resources such as housing options, financial supports, and healthcare services.
Care Worker
Jadee’s Nursing Agency
Ipswich
02.2023 - 04.2024
-Going to people's houses to take care of them, which includes helping them with personal hygiene, providing companionship and looking after their overall health.
-Making sure the houses where our clients live are clean, safe, and comfortable for them by taking care of maintenance and keeping things tidy.
-Helping clients with everyday tasks like shopping and paying bills.
-Making meals and making sure our clients are having adequate diet and fluid intake.
-Reminding and helping our clients take their medicines at the right time.
-Checking vital signs like blood pressure and temperature to make sure our clients are okay.
-Keeping clients company and having good conversations with them to make sure they're feeling connected and happy.
-Writing down detailed and accurate notes about each visit we make to a client's home.
Part Time Care Worker
Cera Care
Ipswich
06.2022 - 04.2024
-Delivering all aspects of personal care to patients, ensuring their comfort and well-being.
-Facilitating and encouraging independence among patients in performing activities of daily living in their homes.
-Administering medications, adhering to prescribed schedules and safety protocols.
-Effectively communicating essential information to colleagues and other agencies involved in providing care the patients, with the aim to support the evaluation of the quality of care provided.
Part time
Care Worker
Harmony Projects
07.2022 - 02.2023
-Delivered compassionate and dignified personal care to older adults residing in their own homes.
-Assisted residents with activities of daily living, including bathing, dressing, grooming, and toileting.
-Administered medications and treatments in accordance with prescribed schedules and care plans.
-Monitored service users' health status and vital signs, promptly reporting any changes to the team leaders.
-Provided assistance with mobility and transfer tasks, ensuring the use of proper techniques and mobility aids for safety.
-Assisted in organizing and participating in recreational activities to promote social engagement and cognitive stimulation of the service users.
-Supported service users in maintaining proper nutrition by assisting with meals and adhering to dietary requirements.
-Engaged in meaningful conversations and provided emotional support to foster a positive and caring environment.
-Collaborated with other care team members, including nurses and therapists, to ensure comprehensive and individualized care plans for each service user.
-Maintained accurate and detailed records of care provided and observations in compliance with organizational policies.
-Followed infection control measures and safety protocols to ensure the well-being of service users and staff.
-Participated in training and educational programs to stay updated with best practices in geriatric care.
Licensing Officer
Central Vehicle Registry
01.2016 - 09.2022
Although this role is not in healthcare, I have acquired the following transferable skills:
-Demonstrated ability to communicate effectively with diverse individuals, ensuring clarity and understanding of complex information.
-Proficient in understanding and addressing the needs and concerns of individuals, exhibiting empathy and compassion in interactions.
-Proven track record of being highly organized and detail-oriented, vital for accurate documentation and adherence to procedures.
-Strong customer service background, exhibiting patience, responsiveness, and professionalism in assisting individuals effectively.
-Adaptable to changing environments and requirements, with the ability to adjust quickly and efficiently to new circumstances.
-Skilled in identifying issues and developing appropriate solutions, showcasing effective problem-solving abilities.
-Collaborative team player, with experience working in team-based environments to achieve shared objectives.
-Upholds high standards of confidentiality and professionalism in handling sensitive information and maintaining privacy.
Intern Nurse Aide
Chikurubi Maximum Prison Hospital
08.2021 - 02.2022
-Whilst working as an intern nurse aide in a prison hospital, I provided essential care to incarcerated individuals within the facility.
-My responsibilities included tending to the personal hygiene, mental stimulation, and overall well-being of the inmates in their designated living areas.
-With a focus on maintaining a safe, clean, and comfortable environment, I actively participated in the ongoing maintenance and upkeep of the hospital facilities within the prison.
-I assisted inmates in managing their day-to-day administrative tasks, such as procurement of necessities and handling financial matters, leveraging my expertise in the field.
-Meal preparation and dietary oversight are crucial aspects of my role, ensuring inmates have access to a balanced and nutritious diet while adhering to healthcare guidelines.
-I had the task to monitor vital signs like blood pressure and temperature, enabling prompt detection of any health concerns.
-Engaging in empathetic interactions and meaningful conversations, I strived to contribute to the social well-being of the inmates in the prison hospital.
-To maintain accurate records and facilitate comprehensive healthcare, I meticulously documented each interaction and medical intervention, leveraging my extensive experience in healthcare assistance within the prison system.
Education
Certificate - Nurse Aide Certificate
Redcross Society of Zimbabwe
03.2022
BSc - Political Science
University of Zimbabwe
12.2012
A'Level - undefined
Chegato High School
11.2007
O'Level - undefined
Chegato High School
11.2005
Skills
Daily living support
Housekeeping tasks
Health and safety awareness
Emotional support
Active listening
Mobility assistance
Attention to detail
Empathy and patience
Community Service
Caring for a relative, 2013-01, 2015-12, This role introduced me to care, I had to care to my mother who had arthritis and hypertension and my duties included:, -Assisting with activities of daily living like bathing, dressing, grooming and toileting and also helping with exercises to maintain physical function., -Ensuring that she took her medications as prescribed, maintaining medication schedules, and monitoring for any side effects as per instructions of her medical team., -Daily checking vital signs (blood pressure, heart rate and temperature) as per request by her medical team and observing overall health, reporting any changes them., -Managing the emotional challenges that can came with caregiving whilst also providing emotional companionship, empathy, and a supportive presence to her., -Planning and preparing nutritious meals tailored to dietary requirements and doing household tasks such as cleaning and laundry to ensure a safe and comfortable living environment., -Coordinating and accompanying her to medical appointments and advocating for their healthcare needs., Unpaid Carer