Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kudzai Newton Chikwanha

Kudzai Newton Chikwanha

Store Supervisor & Coffee Master Specialist
Leicester

Summary

Enthusiastic worker with solid broad base of experience in techinical support and excited about kick-starting my IT career. Passionate about learning and understanding new skills in the Database niche. Well-versed in solving technical problems with minimal support as well as operating in team-based environments.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Store Supervisor

Starbucks
Leicester
01.2018 - Current
  • Collaborate with IT service desk team in troubleshooting
  • Check Financial Sales database to set daily targets from previous forecast data
  • Hardware and Software instillation on new Till system
  • Conducted inventory analysis to determine optimal stock levels.
  • Process over 250 transaction per day with set upselling target and KPIs
  • Successfully drove new product lines to increase annual profits by 25%.
  • Boosted sales rates 20% checking for and locating requested items in inventory system.
  • Reviewed daily performance of team members and identified areas of continual improvement with support system in place.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Boosted sales rates 10% checking for and locating requested items in inventory system.

Podcast Host/Editorial Director

Mind Fuel
Leicester
11.2019 - 05.2022
  • Installation of software programs, hardware modification and sound dampers to improve acoustics.
  • Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
  • Transformed video and audio recordings into digital formats for editing and archiving.
  • Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
  • Prepared high-quality recording, mixing, mastering, sound design and production in podcast based professional studio.
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.
  • Answered booth call line and took song suggestions or comments from listeners.

Education

HND - Engineering

NORTHAMPTON UNIVERSITY
The University Of Northampton
10.2015 - 08.2018

A- Level -

Gateway College
Leicester, UK

8 GCSEs -

Regent
Leicester, UK
01.2008 - 08.2009

Skills

Hubspot

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Certification

E Commerce (Shopify)

Timeline

Podcast Host/Editorial Director

Mind Fuel
11.2019 - 05.2022

Store Supervisor

Starbucks
01.2018 - Current

HND - Engineering

NORTHAMPTON UNIVERSITY
10.2015 - 08.2018

8 GCSEs -

Regent
01.2008 - 08.2009

A- Level -

Gateway College

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Kudzai Newton ChikwanhaStore Supervisor & Coffee Master Specialist