Waitressing equipped me to handle guest, staff and organisational needs. I have a history maintaining professional reception desk and multitasking between different areas to manage daily demands. And considered clear, professional communicator always ready to help others. I'm experienced in delivering customer service and administrative excellence, including clerical support and public interaction. I'm also a guest-focused hospitality team member dedicated to promoting services and maintaining high customer satisfaction. Exceeding expectations for speed, knowledge and attention to detail.
This job gave me the experience of creating a welcoming atmosphere for costumer by maintaining an attractive, clean and orderly space for them. This also gave me a lot of confidence when communicating with customers which provided friendly, courteous service maximising positive customer satisfaction ratings. greeted customers warmly and professionally on arrival promptly directing to allocated tables also collaborated across team to achieve productivity and efficiency.
I was also able to manage customer-related issues following company policies and procedures and practiced health and safety measures to comply with regulations.