Krzysztof Kris Papierowski
London,United Kingdom
Summary
Accomplished professional with expertise in global cross-functional team leadership and compliance & quality control. Demonstrates proficiency in global operation & case management, process optimisation, and stakeholder communication. Adept at cultural sensitivity and crisis management, strategic roadmapping, and staff training and onboarding. Possesses comprehensive knowledge of GDPR compliance and ISO 9001 compliance training. Committed to driving process improvements while ensuring adherence to regulatory standards. Driven Project Manager with knack for strategic planning and problem-solving. Demonstrated proficiency in team leadership and communication, ensuring seamless project execution. Committed to delivering impactful results that drive organisational success.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Project Manager / Founder
Journey Junctions24 Pilot Project part time
London, United Kingdom
11.2024 - 05.2025
- Leading independent research to streamline cross-border service operations through platform development (FlexAmazon, ShiftPlatform.
- Conducted operational analysis to identify gaps and improvement opportunities.
- Personally tested workflows to uncover user pain points.
- Designed service flow models and conducted feasibility testing.
- Developed roadmap and implementation strategy for future platform deployment.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Utilised advanced project management tools for superior tracking and reporting.
- Updated databases with current client, contract and service agreements.
- Developed clear brand voices to improve marketing image and reputation.
- Nurtured industry relationships, facilitated collaboration opportunities.
Repatriation Operation Coordinator
Funeral Partners Limited
London, United Kingdom
12.2023 - 05.2024
- Led international repatriation services, ensuring strict compliance with CMA regulations and high standards of client care.
- Coordinated end-to-end logistics with embassies, hospitals, coroners, and airlines.
- Delivered performance insights through KPI tracking and operational reporting.
- Spearheaded internal training sessions to enhance team knowledge and service quality.
- Identified business growth opportunities and contributed to acquisition integration.
- Acted as key liaison for sensitive family communications in times of loss.
- Developed strategies to improve overall productivity 37%
- Improved operational efficiency through regular process reviews. 25%
- Ensured smooth operations with strict adherence to guidelines.
Executive Assistant Repatriation - International Development
TC Repatriation
Greater London, United Kingdom
03.2023 - 07.2023
- Acted as first point of contact for internal and external partners, delivering professional and client-focused communication.
- Collaborated with international stakeholders on time-sensitive, complex repatriation cases.
- Coordinated case logistics to ensure accurate and timely service delivery across global jurisdictions.
- Managed secure data sharing practices in full compliance with GDPR and internal protocols.
- Supported executive-level reporting and international project initiatives.
- Delivered high-quality marketing presentations for successful client pitches.
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures. 9
Senior International Coordinator
Rowland Brothers International
London, United Kingdom
08.2014 - 05.2023
- Managed complex end-to-end global repatriation logistics for families and international clients.
- Coordinated with embassies, airlines, and local authorities to navigate legal requirements.
- Implemented ISO 9001 standards; achieved certification in 100%
- Project-managed CRM system upgrade.
- Delivered stakeholder workshops for insurers, coroners, police.
- Scaled repatriation services to match international mobility demand.
- Supervised team members, promoting as high-performance culture across boarders.
- Developed strategic plans for fostering international collaborations.
- Enhanced international relationships by coordinating global partnerships.
- Streamlined onboarding procedures to expedite new hire integration.
Dept Recovery Specialist
Dollar Financial Group UK
London
09.2013 - 05.2014
Supervisor, Coffee Lounge
British American Tobacco
London
07.2012 - 09.2013
General Assistant
Compass Group
London
03.2011 - 06.2012
Branch Manager
Allianz
Wrocław
04.2010 - 01.2011
Branch Manager
EFG Private Bank
Wrocław
10.2006 - 02.2010
Wealth Manager, Private Banking
Citibank
Wrocław
05.2004 - 10.2006
Education
Bachelor of Science - Marketing and Public Relation
Wyższa Szkoła Bankowości I Zarządzania
Poznan 10.2004 - 06.2008
Skills
- Global Cross-Functional Team Leadership
- Compliance & Quality Control
- Global Operation & Case Management
- Process Optimization & Stakeholder Communication
- Cultural Sensitivity & Crisis Management
- Strategic Roadmapping
- Staff training and onboarding
- Training staff effectively
- Data General Data Protection Regulation (GDPR) compliance knowledge
- ISO 9001 compliance training
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Certification
- Foundations of Project Management, Google, 08/01/24
- Strategic Thinking, LinkedIn, 08/01/24
- Inclusive Leadership, LinkedIn, 07/01/24
- Covid-19 Vaccinator, UCLH NHS, 02/01/2022
- Certified Project Management Professional Jun 2025
Languages
English
Polish
Custom
- Vaccine Specialist, NHS, 01/01/20, Present
- Volunteer, GoodSAM, 01/01/19, Present
References
References available upon request.
Timeline
Project Manager / Founder
Journey Junctions24 Pilot Project part time
11.2024 - 05.2025
Repatriation Operation Coordinator
Funeral Partners Limited
12.2023 - 05.2024
Executive Assistant Repatriation - International Development
TC Repatriation
03.2023 - 07.2023
Senior International Coordinator
Rowland Brothers International
08.2014 - 05.2023
Dept Recovery Specialist
Dollar Financial Group UK
09.2013 - 05.2014
Supervisor, Coffee Lounge
British American Tobacco
07.2012 - 09.2013
General Assistant
Compass Group
03.2011 - 06.2012
Branch Manager
Allianz
04.2010 - 01.2011
Branch Manager
EFG Private Bank
10.2006 - 02.2010
Bachelor of Science - Marketing and Public Relation
Wyższa Szkoła Bankowości I Zarządzania
10.2004 - 06.2008
Wealth Manager, Private Banking
Citibank
05.2004 - 10.2006
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