Krystyna Janasik
Rhuddlan,Denbighshire
Summary
Dynamic professional with a robust skill set encompassing active listening, communication, and customer service. Demonstrates exceptional interpersonal and management skills, adept at problem-solving and time management. Proficient in foreign languages and operating specialised equipment, aiming to leverage transferable skills towards career advancement in a challenging environment.
Overview
20
20
years of professional experience
Work history
Nail technician
Self Employed
Rhuddlan, Denbighshire
2018.06 - Current
- Developed long-term relationships with clients resulting in increased repeat business by offering exceptional customer service.
- Fostered a relaxing atmosphere through friendly interaction with clients whilst performing nail treatments.
- Performed routine equipment maintenance to ensure tools were safe and effective for use.
- Contributed to team meetings and training sessions to enhance overall service quality at the salon.
- Performed thorough assessments of client's nails determining suitable treatment based on condition.
- Maintained high standards of cleanliness and sanitation in the salon by adhering to health and safety regulations.
- Enhanced client satisfaction by providing manicure, pedicure, and nail art services tailored to individual preferences.
- Completed administrative tasks such as handling cash transactions and maintaining client records accurately.
- Organised inventory effectively, ensuring an adequate stock of nail polish colours and other essential supplies at all times.
- Listened to customer requests and concerns, making each client feel valued and understood.
- Delivered personable and friendly service to encourage return custom.
- Responded to customer requests and concerns in timely manner.
- Stored chemicals correctly for optimal safety.
- Covered front desk when required, booking appointments and answering phone calls.
- Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
- Consulted with clients to understand and meet individual beauty needs.
Nursing home cook
Richmond House Care Home
Rhyl, Denbighshire
2013.09 - 2018.03
- Trained new employees on kitchen procedures which resulted in smooth transition and quick adaptation.
- Demonstrated excellent knife skills during preparation of ingredients, increased speed and efficiency in cooking process.
- Led kitchen operations efficiently during busy hours ensuring timely delivery of meals.
- Maintained kitchen cleanliness for a safe and efficient work environment.
- Upheld high hygiene standards, passed regular health inspections with ease.
- Ensured prompt delivery of breakfast, lunch and dinner services enhancing residents' dining experience.
- Fostered teamwork amongst kitchen staff, created harmonious working environment leading to increased productivity.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
- Understood and complied with trust and COSHH procedures for compliant kitchen operations.
- Worked with empathy and care to meet varied needs of adults in residential homes.
- Performed daily checks on refrigeration systems; prevented potential spoilage of perishable goods.
Head cook
Barchester Healthcare
Rhyl, Denbighshire
2006.09 - 2013.06
- Prioritised cleanliness within work area preventing cross-contamination issues.
- Handled special dietary requests skilfully whilst maintaining taste and presentation of dishes.
- Planned menus in coordination with dietary requirements, resulting in healthier options for patrons.
- Adapted quickly to new recipes, contributing to a diverse menu offering.
- Coordinated with other chefs during busy shifts for streamlined operation of the kitchen.
- Consistently monitored ingredient quality, guaranteeing fresh and delicious outcomes every time.
- Assisted with budget management on food supplies resulting in cost-effective operations without compromising quality.
- Created visually appealing dishes, impressing both customers and management.
- Maintained high standards of hygiene for better kitchen performance.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
Education
NVQ Level 2 - Food Production & Cooking
Coleg Cambria
Mold, FlintshireNVQ Level 2 - Beauty Therapy
Coleg LLandrillo
Abergele, Conwy 05/2013 -
NVQ Level 3 - Nail Services
Coleg LLandrillo
Abergele, ConwySkills
- Active listening
- Communication
- Costumer service
- Interpersonal skills
- Management skills
- Problem-solving
- Time management
- Transferable skills
- Foreign languages
- Operating certain equipment
Timeline
Nail technician
Self Employed
2018.06 - Current
Nursing home cook
Richmond House Care Home
2013.09 - 2018.03
Head cook
Barchester Healthcare
2006.09 - 2013.06
NVQ Level 2 - Beauty Therapy
Coleg LLandrillo
05/2013 -
NVQ Level 2 - Food Production & Cooking
Coleg Cambria
NVQ Level 3 - Nail Services
Coleg LLandrillo