Kruyanshi Siddhpura
London
Summary
Accomplished professional with a strong background in customer service and clerical support, notably at Park Grand Hotels. Excelled in bookkeeping and maintaining a service-oriented mindset, enhancing customer satisfaction and streamlining office operations. Proven ability to resolve inquiries efficiently, ensuring high service standards. Skilled in business administration and strategic planning, driving organizational success.
Overview
5
5
years of professional experience
Work History
Receptionist
Park Grand Hotels
01.2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
Customer Service Representative
Modern Water Purifiers Sales and Services
08.2019 - 11.2021
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained staff on operating procedures and company services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Science - Science
MAHAGUJARAT HOSPITAL
NADIAD, INDIA09-2018
High School 12th (HSC) -
Gujarat Secondary And Higher Secondary Education
Gujarat, India 04-2015
High School 10th (SSC) -
Gujarat Secondary And Higher Secondary Education
Gujarat, IndiaSkills
- Bookkeeping
- Scheduling
- Meticulous and organized
- Technical support
- Business administration
- Strategic planning
- Service-oriented mindset
Languages
English
Advanced
C1
Hindi
Proficient
C2
Software
Opera
MS office
Mighty Text
Access Booking system
Timeline
Receptionist
Park Grand Hotels
01.2022 - Current
Customer Service Representative
Modern Water Purifiers Sales and Services
08.2019 - 11.2021
Bachelor of Science - Science
MAHAGUJARAT HOSPITAL
High School 12th (HSC) -
Gujarat Secondary And Higher Secondary Education
High School 10th (SSC) -
Gujarat Secondary And Higher Secondary Education
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