Krupal Patel
Ilford,Newbury park
Summary
Qualified and seasoned IT Administrators with 9+ years of experience to work in a dynamic professional environment where learn new things and utilize technical creativity and innovative thinking and managing and optimizing IT infrastructure. Creative problem solver with demonstrated ability to excel in IT administration roles. Excellent communication and leadership skills, adept at working with network and server administration, security, virtualisation. Creative and innovative professional with strong IT background. Proactive and resourceful team player, committed to improving efficiency and productivity of IT team.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
IT Administrator
JK Securities Pvt LTD
Anand, Gujarat
06.2015 - 08.2022
- Network Architecture, Configuration & Implementation, System Analysis, Technology Deployment, Integration, Installation & Support, Design Solution, Security Administration, Strategic & Tactical Planning, Problem Resolution, Resource Management, Diagnoses, Troubleshooting & Repair, Customer Services, Install & Configure Windows server OS, Windows Desktop OS, Hardware Installation & Maintenance of HP ML series server & Others, RAID Configuration upon Servers, Maintain & repair computer hardware, Printer, Scanner, Managing Live market server, Configure & Maintain F pinger Software, Configure and Maintain FTP Server Software, Daily Transaction data updating in Back office database, Configuration & Maintenance of Cyberoam Firewall Network & Internet Solution, Web upload of Back-office software, Install & Maintenance of Symantec Antivirus, Reorg Database of NSDL server, Maintaining Attendance Recorder & take report on monthly basis, Add new user on Fingerprint scanner System, Maintaining Canon Printer, set projector, installation & troubleshooting of Trading & Back-office software, Troubleshooting Problems Running Market, Maintaining CCTV System & Backup, Creating & Maintaining Utility Bucket- Intranet website, Establish Connectivity to New Sub-Broker, New Branch, Configure & Troubleshooting Web Mail server, FTP Server, Maintenance of UPS, Maintenance of EPABX, Maintenance of Laser Network Printer, Troubleshoot & Maintain Wireless Network, Maintenance of NSE Leased Line, BSE Leased Line, NCDEX Leased Line
- Manage 10 Company's Branches, 27 Sub Branches and 20 Customers Per day
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
- Oversaw database to maintain updated records and accuracy.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
IT Executives
JK Securities Pvt Ltd
Anand, Gujarat
12.2013 - 03.2015
- Maintained system security through regular testing and servicing.
- Provide services and solution 30 to 40 Customer Per day
- Advised on Information and communications technology policy and process improvements.
- Managed technology resources within department budgets.
- Sourced new and emerging technologies to optimise information services.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
Education
BACHLOR OF BUSINESS ADMINISTRATION(BBA) - Management
DHARAMSINH DESAI UNIVERSITY
Nadiad, Gujarat ,India 06.2004 - 10.2007
Diploma of Higher Education - IT Networking
Advance Diploma Computer & Hardware and Networking
Anand, Gujarat, India 10.2007 - 04.2010
Certificate of Higher Education - IT Networking
CCNA, CCNA VOICE, CCNA SECURITY, CCNP (With certified)
Ahamdabad, Gujarat, India 12.2010 - 06.2012
Skills
- Server Management (Windows)
- Network Administration
- Security & Firewall Configuration
- Troubleshooting
- Backup and Disaster Recovery
- Hardware Maintenance
- Directory Management
Personal Information
Title: IT Administrator
Languages
English
Advanced
Hindi
Fluent
Gujarati
Native
Timeline
IT Administrator
JK Securities Pvt LTD
06.2015 - 08.2022
IT Executives
JK Securities Pvt Ltd
12.2013 - 03.2015
Certificate of Higher Education - IT Networking
CCNA, CCNA VOICE, CCNA SECURITY, CCNP (With certified)
12.2010 - 06.2012
Diploma of Higher Education - IT Networking
Advance Diploma Computer & Hardware and Networking
10.2007 - 04.2010
BACHLOR OF BUSINESS ADMINISTRATION(BBA) - Management
DHARAMSINH DESAI UNIVERSITY
06.2004 - 10.2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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