Summary
Overview
Work History
Education
Skills
Boxing, Filmmaking, Reading, Cooking
Timeline
Generic
Krupa Johnson

Krupa Johnson

Retail Assistant
London

Summary

Dynamic retail professional with a proven track record at Beads N Borders Boutique, excelling in customer engagement and cash handling. Enhanced customer satisfaction through prompt issue resolution and personalized service, while fostering team collaboration to achieve sales goals. Skilled in performance analysis and dedicated to creating an inclusive shopping environment.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Retail Sales Executive

Beads N Borders Boutique
Thiruvalla, Kerala
09.2023 - 10.2024
  • Increased customer satisfaction by resolving issues promptly and professionally.
  • Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
  • Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
  • Developed strong relationships with clients through attentive listening and personalized recommendations.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.

Retail Supervisor

Lulu Fashion Store
Ernakulam, Kerala
01.2023 - 08.2023
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Coordinated merchandising displays, signage and sales enablement.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.

Retail Sales Worker

Mahalekshmi Silks
01.2022 - 11.2022
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Cultivated an inclusive shopping atmosphere for diverse clientele by demonstrating cultural sensitivity when interacting with customers.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Collaborated with store management to plan and execute in-store events, boosting foot traffic and generating excitement for new product launches or seasonal promotions.

Salesperson

Westside
01.2019 - 12.2019
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Education

Master of Arts - Filmmaking

London Film Academy
London, United Kingdom
09.2024 - 08.2025

Bachelor of Arts - Elective English-French

Jesus And Mary College
New Delhi
01.2019 - 06.2021

Skills

Cash handling proficiency

Store operations

Performance analysis

Customer engagement

Customer feedback analysis

Data-driven decision making

Boxing, Filmmaking, Reading, Cooking

I used to have a small boxing coaching business with my best friend and professional boxer. I read mostly fantasies, Jane Austen etc. I currently a film student and that's my hobby. I have learned to cook many dishes since moving to london, mostly Indian Kerala food.

Timeline

Master of Arts - Filmmaking

London Film Academy
09.2024 - 08.2025

Retail Sales Executive

Beads N Borders Boutique
09.2023 - 10.2024

Retail Supervisor

Lulu Fashion Store
01.2023 - 08.2023

Retail Sales Worker

Mahalekshmi Silks
01.2022 - 11.2022

Salesperson

Westside
01.2019 - 12.2019

Bachelor of Arts - Elective English-French

Jesus And Mary College
01.2019 - 06.2021

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Krupa JohnsonRetail Assistant