Kriti Gurung
Stratford,United Kingdom
Summary
Dedicated waiter with proven expertise in delivering exceptional service and fostering a welcoming atmosphere. Proficient in managing high-volume shifts, ensuring efficient coordination with kitchen staff, and guaranteeing timely order delivery. Recognized for enhancing guest satisfaction and optimizing table turnover through attentive service and a positive demeanor. Excels in fast-paced environments, effectively multitasking while maintaining professionalism.
Overview
2026
2026
years of professional experience
Work History
Cashier
Mr Wang Hot Pot
Oxford
08.2025 - 10.2025
- Processed cash, credit card, and voucher payments while ensuring accurate financial records.
- Provided knowledgeable product advice to assist customers with item requests.
- Calculated and issued precise change to customers during transactions.
- Maintained cleanliness of shop floor and storage areas for optimal organization.
- Delivered efficient transaction processing to enhance customer checkout experience.
- Greeted and bid farewell to patrons, fostering a welcoming atmosphere.
- Handled payment transactions through cash, cheque, or card with accuracy.
ASSISTANT WAITER
Soaltee Hotel
Kathmandu
11.2023 - 04.2024
- Enhanced customer service by promptly taking orders and delivering food.
- Greeted guests upon arrival, fostering a welcoming atmosphere that encourages repeat visits.
- Addressed customer queries and complaints promptly, ensuring satisfaction and positive dining experiences.
- Developed strong communication skills by interacting with customers daily.
- Facilitated smooth operations by setting up tables and booths.
- Streamlined order placements with clear communication to kitchen staff.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Assisted in menu planning, enhancing menu variety and appealing to diverse customer preferences.
House Keeping
abbeycourt West point hotel
Paddington
- Performed daily cleaning tasks including sweeping, mopping, dusting, and sanitizing rooms.
- Changed bed linens, washed laundry, and maintained guest amenities.
- Ensured cleanliness of lobbies, hallways, restrooms, and public areas.
- Assisted with deep cleaning tasks as required.
- Followed safety and hygiene protocols to maintain a healthy environment.
Kitchen Porter
Italian Restaurant
Paddington
- Assisted in food preparation and washing vegetables.
- Maintained cleanliness of kitchen, utensils, and work areas.
- Handled dishwashing and waste disposal responsibly.
- Supported chefs and ensured smooth kitchen workflow.
Education
School Level Education -
Lumbini English Boarding School
NepalSecondary Level Education -
Tilottama Secondary School
NepalSkills
- Cash handling and food safety
- Food preparation and service
- Table etiquette and clearing
- Customer service and collaboration
- Order management and payment processing
- Team collaboration
- Cleanliness standards
Languages
Nepali
Proficient
C2
English
Intermediate
B1
Hindi
Upper Intermediate
B2
References
Bhim Gurung
82a Bilton Road
Perivale
GREENFORD
UB6 7DE
Timeline
Cashier
Mr Wang Hot Pot
08.2025 - 10.2025
ASSISTANT WAITER
Soaltee Hotel
11.2023 - 04.2024
House Keeping
abbeycourt West point hotel
Kitchen Porter
Italian Restaurant
School Level Education -
Lumbini English Boarding School
Secondary Level Education -
Tilottama Secondary School