Krisztina Vajda
Maidstone
Summary
Experienced manager with over 15 years in leading teams to enhance performance and staff development. Manages recruitment and training to build capability and uphold high standards. Drives sales growth, optimises inventory control, and implements processes that ensure service quality and minimise waste.
Overview
25
25
years of professional experience
Work History
Manager
Caffe Nero
London
01.2006 - Current
- Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Monitored staff performance and developed improvement plans.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Drove sales growth of 18% in one financial year by implementing innovative marketing strategies.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
Au Pair
London
London, England
05.2004 - 01.2006
- Supervised children during activities to ensure safety and engagement while parents were away.
- Built strong, trusting relationships with children, creating a secure and comforting environment.
- Read with children to improve reading skills.
- Maintained organised play areas to foster a welcoming environment for exploration and learning.
- Supported household operations by managing laundry, preparing meals, and performing light cleaning.
Barista
Domotori Patisserie and Cafe
Sopron, Hungary
01.2002 - 03.2004
- Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
- Exhibited professionalism and tailored service to improve customer satisfaction and create positive experiences.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Demonstrated composure during busy periods, enhancing team efficiency and maintaining service quality.
- Maintained clean and sanitary work environment by regularly cleaning coffee machines, counters, and customer areas to ensure safety and hygiene for customers and staff.
- Sanitised work areas to uphold hygiene standards.
Education
Business Managment
university of Sopron
Sopron Hungary 01-2002
Certificate of Higher Education -
University of Sopron
Sopron Humgary01-2000
Skills
- Sales growth
- Inventory control
- Workforce management
- Recruitment planning
- Staff training
- Performance management
- Budget management
- Team leadership
- Customer service
- Conflict resolution
- Leadership skills
Timeline
Manager
Caffe Nero
01.2006 - Current
Au Pair
London
05.2004 - 01.2006
Barista
Domotori Patisserie and Cafe
01.2002 - 03.2004
Business Managment
university of Sopron
Certificate of Higher Education -
University of Sopron