Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krisztina Kiss

Surrey

Summary

A passionate Event Professional with 15-year experience working in customer service orientated roles within 5* hotels and high-end gourmet catering & event agencies. Excellent project management skills in all aspects from inception to completion; dedicated to continuous process improvement in the face of rapidly evolving, changing markets and individual customer requirements.

Overview

14
14
years of professional experience

Work History

Event Account Manager

Privée Concierge
London, UK
02.2019 - 05.2025

Privée is a unique Concierge & Lifestyle service company. Providing lifestyle services to iconic office building, luxury residential developments and HNWI.

  • Delivered exceptional onsite concierge services to five portfolios, enhancing client satisfaction.
  • Coordinated daily concierge tasks, including restaurant reservations, venue sourcing, and personal shopping.
  • Oversaw event management from conception to completion for both virtual and in-person occasions.
  • Arranged and managed national and international travel itineraries based on client specifications.
  • Developed strong business relationships with brands and suppliers to optimise service offerings.
  • Organised networking events to expand professional contacts and foster new business opportunities.
  • Generated KPI reports to provide insights into overall performance and service effectiveness.
  • Built rapport with clients to improve retention rates and encourage repeat business.
  • Successfully delivered on tasks within tight deadlines.

Head of Events

Benugo Catering / British Museum
09.2018 - 01.2019

This is one of the most iconic museums in the world. When you stand in the magnificent Great Court, you are at the center of a stunning, 360-degree panorama that is one of London's truly great spaces.

  • Exceeded client expectations from initial engagement to event conclusion.
  • Managed on-site events, ensuring seamless operations and adherence to standards.
  • Held full accountability for financial and operational performance during events.
  • Produced accurate financial reports to assess profitability and budget compliance.
  • Recruited full-time and temporary event staff in collaboration with local agencies.
  • Assessed quality of all events and service teams to maintain high standards.
  • Liaised professionally with Events Coordinators and clients to address needs and concerns.
  • Applied pricing levels accurately for all hospitality events.

Events Manager

St Georges Hill Lawn Tennis Club
, UK
09.2016 - 09.2018

A prestigious private members club in the heart of St George's Hill Estate, Surrey.

  • Project managing all events from selling to completion, including managing, controlling the budget and reporting.
  • Recruitment of full time and temporary event staff cooperating with local agencies.
  • Delivering the Club Members' private and social events such as weddings, fundraising, private dinners, balls as well as meetings.
  • Dealing with UHNW individuals, discussing their requirements.
  • Liaising and managing all external supplier and entertainers.
  • Proposing a range of events applicable to a broad spectrum of members based on expectations, and trends.
  • Ensuring each event is advertised, promoted to maximize ticket sales.
  • Efficient communication with other departments.


Crew Logistics Planning Officer / Formula 1

DO & CO International
09.2013 - 06.2016

From the Bahrain desert to the world-famous Speedway in Silverstone or the highrise studded hillsides of Monaco, wherever the world's best racing teams go to the starting line at the Formula 1, the DO & CO team also steps forward, to deliver top culinary performances.

  • Travelling with the F1 Catering & Hospitality teams.
  • Interviewing and hiring, training staff as and when needed.
  • Ensuring that sufficient funds are available to pay employees at each event.
  • Ensuring cash flow and accounts are balanced and correct post event.
  • Settling outstanding supplier invoices onsite.
  • Making sure the service is up to standard.
  • Carrying out any other duties/request as instructed be the Even Director.


Events & Groups Coordinator

London Sofitel St James
09.2011 - 08.2013

Education

Diploma - Interior Design

The Interior Design School

BBA - Economics And Tourism

Heller Farkas College

High School Diploma - Hospitality

Gundel Károly Bilingual High School

Skills

  • Relationship management
  • Event logistics
  • Team collaboration
  • Budget management
  • Pressure resilience

Languages

Hungarian
Native
English
Proficient (C2)
German
Advanced (C1)

Timeline

Event Account Manager

Privée Concierge
02.2019 - 05.2025

Head of Events

Benugo Catering / British Museum
09.2018 - 01.2019

Events Manager

St Georges Hill Lawn Tennis Club
09.2016 - 09.2018

Crew Logistics Planning Officer / Formula 1

DO & CO International
09.2013 - 06.2016

Events & Groups Coordinator

London Sofitel St James
09.2011 - 08.2013

Diploma - Interior Design

The Interior Design School

BBA - Economics And Tourism

Heller Farkas College

High School Diploma - Hospitality

Gundel Károly Bilingual High School
Krisztina Kiss