Summary
Overview
Work history
Education
Skills
Languages
Key Skills
Timeline
Generic
Kristyna Fiserova

Kristyna Fiserova

Beckenham,UK

Summary

A high performing professional with a strong background in leading teams and managing day-to-day operations in dynamic environments. Drawing from my managing experiences in early years settings, I excel at coordinating task and creating a welcoming atmosphere for both staff and clients. I maintain professionalism, and ensure smooth operations while managing high expectations. Known for attention to detail and the ability to foster a positive, collaborative environment for both internal teams and high-net-worth individuals.

Overview

9
9
years of professional experience
2027
2027
years of post-secondary education

Work history

Room Manager with QTS

Little Elms Beckenham
Beckenham, UK
05.2023 - 02.2025
  • Led and managed a team to ensure exceptional care and educational experiences while maintaining a high standard of professionalism
  • Organized and coordinated events and meetings, ensuring seamless logistics and timely execution while maintaining a positive and professional environment
  • Built and maintained strong, professional relationships with parents, staff, and external partners, receiving consistent praise for communication and approachability


Deputy Manager

The Dulwich Day Nursery and Pre-School
Catford
11.2022 - 04.2023
  • Directed day-to-day operations, ensuring that office procedures, inventory management, and staff duties were executed smoothly and efficiently
  • Facilitated communication with parents and stakeholders, consistently managing interactions in a polished and professional manner
  • Supported the planning and execution of office and team events, ensuring that all logistics were organized and that each event met or exceeded expectations

Team Leader

The Butterfly Patch
Croydon
02.2020 - 11.2022
  • Supervised and mentored a team of staff members, ensuring smooth operations and fostering a collaborative environment
  • Managed the transition to a new, innovative approach in preschool, providing leadership in implementing effective strategies and ensuring that activities were conducted in a timely and organized manner
  • Acted as the point of contact for external partners, ensuring that communication was clear, professional, and consistent

Language teacher

Czech Language Club
Streatham, UK
06.2016 - 03.2020
  • Delivered individual and group language lessons, tailoring sessions to student needs.
  • Organized lesson plans, managed schedules, and maintained student records.
  • Developed strong communication skills by engaging with diverse clients.

Nursery teacher

The Pelican Nursery
Kennington, UK
09.2017 - 02.2020
  • Managed daily classroom operations, leading a team and coordinating educational programs.
  • Promoted to a leadership role, enhancing curriculum development and teaching practices.
  • Communicated effectively with parents, colleagues, and stakeholders to maintain a positive environment.

Receptionist

Blue Cross
London
04.2017 - 09.2017
  • Managed all front-of-house operations, including greeting visitors, answering calls, and ensuring a professional environment
  • Efficiently handled scheduling, inquiries, and direct communication with clients, ensuring that all needs were met promptly and professionally
  • Developed a reputation for exceptional organizational skills and attention to detail, creating a positive first impression for clients and staff

Hospitality Professional & Reception Assistant

Sanderson Hotel
London, UK
07.2016 - 04.2017
  • Delivered exceptional customer service in a luxury hotel, ensuring a seamless guest experience through professionalism and attention to detail
  • Assisted with reception tasks, including guest check-ins, reservations, and handling VIP requests, always ensuring discretion and confidentiality
  • Ensured that each guest felt welcomed and valued, helping to create a positive and professional atmosphere

Teaching assistant

The Czech School Without Borders
Highbury and Islington, UK
09.2015 - 06.2016
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Offered one-on-one guidance to struggling students for improved academic performance.
  • Prepared classroom materials to facilitate efficient lessons.


Education

Master's Degree - Humanities/Czech Language

University of Ostrava

Bachelor's Degree - Resocialization and Prevention

University of Ostrava

Bachelor's Degree - Humanities/Czech Language

University of Ostrava
04.2001 - 04.2013

Skills

  • Client-Facing Excellence
  • Office & Administrative Leadership
  • Event Coordination & Management
  • Exceptional Communication Skills
  • Multitasking & Time Management
  • Adaptability & Discretion
  • Microsoft Office Suite
  • Time-management
  • Professionalism
  • Positive attitude
  • Customer engagement
  • Documentation management

Languages

English
Fluent
Czech
Native
Spanish
Beginner (A1)
German
Beginner (A1)

Key Skills

  • Exceptional Communication Skills: Demonstrated ability to communicate effectively, both in writing and face-to-face, to ensure smooth and professional interactions at all levels
  • Multitasking & Time Management: Track record of managing multiple responsibilities in dynamic environments, ensuring nothing is overlooked
  • Adaptability & Discretion: Able to adapt to rapidly changing environments while maintaining professionalism and discretion in handling sensitive information

Timeline

Room Manager with QTS

Little Elms Beckenham
05.2023 - 02.2025

Deputy Manager

The Dulwich Day Nursery and Pre-School
11.2022 - 04.2023

Team Leader

The Butterfly Patch
02.2020 - 11.2022

Nursery teacher

The Pelican Nursery
09.2017 - 02.2020

Receptionist

Blue Cross
04.2017 - 09.2017

Hospitality Professional & Reception Assistant

Sanderson Hotel
07.2016 - 04.2017

Language teacher

Czech Language Club
06.2016 - 03.2020

Teaching assistant

The Czech School Without Borders
09.2015 - 06.2016

Bachelor's Degree - Humanities/Czech Language

University of Ostrava
04.2001 - 04.2013

Bachelor's Degree - Resocialization and Prevention

University of Ostrava

Master's Degree - Humanities/Czech Language

University of Ostrava
Kristyna Fiserova