Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kristopher Gorton

Swindon,Wiltshire

Summary

A highly organised and results-driven professional with over 10 years of experience in fast-paced environments. Proven expertise in managing multiple functions and departments, coupled with a strong ability to lead teams, identify solutions, and drive efficiency. Skilled in using Excel for organising staff schedules, tracking inventory, and resolving discrepancies such as missing orders, ensuring smooth operations and accurate outcomes. Known for being trustworthy, hardworking, and committed to delivering 100% effort in all tasks. Adaptable to both independent and team-based roles, with a genuine passion for continuous learning and professional growth.

Overview

15
15
years of professional experience

Work history

Administrative assistant

B&Q
01.2025 - Current
  • Organised Vendor deliverys.
  • Improved customer satisfaction through prompt response to email and phone queries.
  • Interacted professionally with clients providing excellent service at all times.
  • Streamlined administrative processes for increased efficiency in the workplace.
  • Supported accurate record-keeping with proficient data entry skills.

B&Q Developmental Team Leader

B&Q
Swindon , Wiltshire
08.2024 - 12.2025
  • Created documents and reports to help the team perform more efficient .
  • Organised daily tasks to achieve daily goals.
  • Prioritised tasks by urgency to manage team workload.
  • Solved problems and reached positive outcomes in tough situations.
  • Assigned tasks based on team members' strengths.
  • Used a professional attitude to build strong working relationships.

B&Q warehouse operative

Nexus People
Swindon, Wiltshire
02.2023 - 08.2024
  • Loaded and unloaded delivery vehicles, ensured safe transport of goods.
  • Kept work area clean and tidy, resulting in a safer working environment.
  • Scanned and sorted products to tight production deadlines for continued KPI progression.
  • Processed orders using handheld scanners with speed and precision.
  • Moved stock around by hand or lifting gear.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Assisted with inventory checks for accurate stock management.

Warehouse operator

Nationwide Warehouse
Swindon, Wiltshire
04.2021 - 03.2023
  • Sending bereavement letters of accounts to family members.
  • Unloading confidential documents, processing them making sure they arrive at the relevant locations.
  • Creating new picking software to aid in picking products more efficient.

frozen warehouse operative

Sainsbury's Frozen Warehouse - Pineham
Northampton, Northamptonshire
05.2019 - 04.2021
  • Trainer on voice picking and loading.
  • Scissor Lift operator
  • First Aid trained
  • JDA (adding colleagues to pick system and creating ID cards)

Warehouse colleague

XPO House of Fraser
Wellingborough, Northamptonshire
09.2017 - 04.2019

Warehouse colleague

DHL House of Fraser
Wellingborough, Northamptonshire
10.2011 - 09.2017
  • Warehouse Management (PKMS)
  • MicroStrategy (order well and reports)
  • Waving - Organising and Delegating orders to be picked
  • ECOM Investigations
  • Crystal Reports
  • Dealing with customers' orders and problem solving - Fraud/Upgrades
  • Trained in every department in ECOM including pick and pack, recycling, concessions, dispatch, recall and stock pick on NDC
  • Trainer on the following Picking, packing, variance, systems, waving, dispatch, goods in, recall

Domiciliary care assistant

Imperial Court Extra Care
01.2011 - 10.2011
  • Demonstrated respect towards cultural diversity amongst clientele through sensitive approach.
  • Upheld high levels of confidentiality in line with data protection regulations.
  • Delivered exceptional care to elderly clients by assisting them with personal hygiene tasks.
  • Ensured comfort for patients, demonstrating empathy and understanding.
  • Prepared nutritious meals for improved client health.
  • Assisted with mobility exercises, promoting independence for clients.
  • Submitted reports to manager regarding client condition updates.
  • Shared hobbies and interests to build rapport with clients.

Education

BTEC Level 3 National Diploma - Team Leadership, Team Development, Diversity and the Public Services, Command and Control

Uniformed Public Services

NCFE Level 2 -

Conflict Management

BTEC First Diploma - Animal care

Animal Management

GCSE's - Maths, English & Science, History & Religious Education, Information and Technology

Skills

  • Adept at using Microsoft word, excel in a variety of tasks, including creating documents and reports to aid in data analysis
  • Attention to detail when given tasks
  • Outcome focused to achieve goals
  • Highly organised
  • Strategic decision-making
  • Leadership skills
  • Strong IT knowledge

Affiliations

  • Aquarist - Fish Breeding
  • Herpetologist - Reptile Breeding
  • Building Computers
  • Computer Games
  • Circus Skills

Timeline

Administrative assistant

B&Q
01.2025 - Current

B&Q Developmental Team Leader

B&Q
08.2024 - 12.2025

B&Q warehouse operative

Nexus People
02.2023 - 08.2024

Warehouse operator

Nationwide Warehouse
04.2021 - 03.2023

frozen warehouse operative

Sainsbury's Frozen Warehouse - Pineham
05.2019 - 04.2021

Warehouse colleague

XPO House of Fraser
09.2017 - 04.2019

Warehouse colleague

DHL House of Fraser
10.2011 - 09.2017

Domiciliary care assistant

Imperial Court Extra Care
01.2011 - 10.2011

BTEC Level 3 National Diploma - Team Leadership, Team Development, Diversity and the Public Services, Command and Control

Uniformed Public Services

NCFE Level 2 -

Conflict Management

BTEC First Diploma - Animal care

Animal Management

GCSE's - Maths, English & Science, History & Religious Education, Information and Technology

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Kristopher Gorton