Diligent food service professional with over 8 years' experience in hospitality and
customer services, and a commitment to the delivery of an excellent service to diners at
quality establishments.
Core Skills
Proven ability to serve meals, alcohol, dessert and appetisers to customers within
dynamic hospitality environments. Focused on collaborating with teams and building.
effective relationships with waiting teams and bar managers. Applies exceptional
communication skills when offering advice and guidance on drink and food menu items,
with a focus on achieving excellent guest satisfaction. Familiar with POS terminals and
common restaurant equipment.
Hospitality operations
Customer services
Food and beverages
Cross-selling
Health and safety
Restaurant procedures
Complaint handling
Payment processing
Identifying customer needs
Handling cash