Summary
Overview
Work history
Education
Skills
Timeline
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Kristina Vikram

Nottingham,United Kingdom

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Driven to exceed goals and expectations.

Overview

8
8
years of professional experience

Work history

Luxottica UK LTD

Returns Administrator
Cottingham, Nottinghamshire
11.2022 - 04.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Managed over 55 customer return cases per day.

Amazon UK Services LTD

Warehouse Operative
Nottingham, Nottinghamshire
07.2021 - 09.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Completed customer orders with speed and accuracy.
  • Ensured correct storage of packed goods according to established guidelines.

Robertson Recruitment

Warehouse Operative
Nottingham, Nottinghamshire
10.2020 - 07.2021
  • Stacked pallets, creating an organised storage system.
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Operation of conveyor belts ensured timely sorting of packages.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

Demipower LTD

Team Member
Nottingham, Nottinghamshire
02.2017 - 07.2020
  • Packaged take-away orders carefully to prevent spillage or damage during transport.
  • Delivered excellent customer service by addressing customer queries promptly.
  • Cleaned dining area regularly, provided a pleasant atmosphere for customers.
  • Kept track of inventory levels accurately reducing waste and shortage issues.
  • Maintained clean work area for better efficiency and hygiene.
  • Worked efficiently during peak hours to meet customers' expectations.
  • Handled high-pressure situations calmly, resulted in minimal complaints.
  • Increased sales by upselling.

Education

CACHE Level 2 Certificate - Children and Young People's Workforce

City College
Nottingham
06.2019 -

Level 2, Food and Safety Manufacturing

Learning Plus
Nottingham
04.2015 -

Level 1, Functional Skills Qualification in English

East Midlands Care Training
Nottingham
06.2014 -

CATCHE Award in Caring for Children (QCF) - Level 1

East Midlands Care Training
Nottingham
02.2014 -

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Quality Assurance
  • First aid training
  • High quality standards
  • Knowledge of Computer Software
  • Flexible working hours
  • Punctuality reliability
  • Customer Service
  • Team player

Timeline

Luxottica UK LTD

Returns Administrator
11.2022 - 04.2025

Amazon UK Services LTD

Warehouse Operative
07.2021 - 09.2022

Robertson Recruitment

Warehouse Operative
10.2020 - 07.2021

CACHE Level 2 Certificate - Children and Young People's Workforce

City College
06.2019 -

Demipower LTD

Team Member
02.2017 - 07.2020

Level 2, Food and Safety Manufacturing

Learning Plus
04.2015 -

Level 1, Functional Skills Qualification in English

East Midlands Care Training
06.2014 -

CATCHE Award in Caring for Children (QCF) - Level 1

East Midlands Care Training
02.2014 -

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Kristina Vikram