Kristina Timmermane
Shirley,Solihull
Summary
Experienced Manager with strong leadership and relationship-building skills. Management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
During my studies and work I developed excellent business, leadership and communication skills and performed well with completing projects. I completed modules such as managing small businesses, strategic management, operations management, marketing, financial management, managing research & information, events management, HR, the legal environment, IT, Biomedicine, Nutritional Therapy, Ayurveda.
Volunteering for many years for different community projects.
Passionate Nutrition professional dedicated to improving dietary habits and long term health of people of all ages, specialised training in Ayurvedic diet, herbs, pulse reading and cooking. Articulate Nutrition expert with background in developing and delivering training and presentations on diabetes and other chronic diseases, herbs & supplements. Exceptional communication skills. Client focused with 15 + years experience working with clients and advising on food and nutritional plans. Goal-orientated and energetic with a talent for motivating clients with enthusiasm and encouragement. Completed variety of different BANT accredited trainings and seminars.
Overview
13
13
years of professional experience
Work history
Manager
Holland and Barrett
Shirley, Solihull
2019.06 - 2026.02
- Secured repeat business by delivering exceptional customer service and resolving complaints effectively.
- Advised customers on food, supplements, and skincare as primary adviser.
- Implemented a new ordering process to streamline operations and eliminate inefficiencies.
- Conducted regular stock inventories and reordered supplies based on threshold levels.
- Trained and developed new staff to foster a positive work environment.
- Facilitated comprehensive training sessions to enhance customer service quality.
- Scheduled team members strategically to maintain optimal staffing levels.
- Cultivated strong client relationships to drive repeat business.
- Led performance reviews, identified areas for improvement.
Nutritional Therapist
Self-employed
Solihull, West Midlands
2018.11 - 2019.06
- Educated clients about long term health benefits of balanced diets and exercise.
- Educated patients about therapeutic nutrition, herbs, food prep and presentation, lifestyle recommendations to improve and maintain their health and well being.
- Assessed individual progress and suggested appropriate changes.
- Wrote an article on Nutrition and Ayurveda.
- Worked with Ayurvedic doctors & practitioners.
Manager
Revital Health Food Shop
Solihull
2012.11 - 2018.09
- Established strong client relationships, securing repeat business and enhancing loyalty.
- Facilitated staff training initiatives, resulting in improved customer service standards.
- Delegated tasks effectively to maximise team productivity.
- Coordinated recruitment and training strategies to build a successful team.
- Managed operations of shop with 8 employees, ensuring optimal performance.
- Achieved top sales person status through consistent high performance.
- Implemented professional training and development programmes to elevate staff skills.
Education
Diploma (duration of course - 3 years ) - Nutrition Therapy
College of Naturopatchic Medicine (CNM)
Birmingham2013
Bachelor of Arts - Hospitality & Tourism & Business Management
Univercity of Birmingham
Birmingham2010
Advanced Diploma (duration - 6 months) - Tourism and Events Management (exchange programme)
William Angliss Institute
Merbourne, Australia2009
Skills
- Business management
- Team Leadership skills
- Staff training and development
- Attention to detail
- Sales proficiency
- Conflict resolution expertise
- First aid certification
- Staff recruitment and selection
- KPI tracking and evaluation
Hobbies
Yoga & Meditation
Blogging
Travelling
Outdoor sports
Reading: self development and growth
Cooking: creating healthy recipes
Community group involvement
Playing harmonium
Volunteering
Mentoring
References
On Request
Timeline
Manager
Holland and Barrett
2019.06 - 2026.02
Nutritional Therapist
Self-employed
2018.11 - 2019.06
Manager
Revital Health Food Shop
2012.11 - 2018.09
Diploma (duration of course - 3 years ) - Nutrition Therapy
College of Naturopatchic Medicine (CNM)
Bachelor of Arts - Hospitality & Tourism & Business Management
Univercity of Birmingham
Advanced Diploma (duration - 6 months) - Tourism and Events Management (exchange programme)
William Angliss Institute