Kristina Maggiora
Bournemouth,Dorset
Summary
Proactive and self-motivated account handler with 8 years experience working across creative, print and digital projects, with a passion for advertising in all its forms.
I have been managing an ambitious set of clients working in both b2b and b2c industries spanning from fashion (Crocs, HeyDude, Castore, Harrods, Burberry) to finance (Zurich, Brown Shipley, Visa) and entertainment (Netflix).
Skilled in building strong client relationships and implementing effective strategies to enhance project outcomes. I'm committed to delivering high-quality results within set deadlines and budgets.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Account Manager
Luxid
City of London (Remote)
2023.05 - Current
- Oversaw end-to-end creative, CRM and PPC campaigns for clients such as Crocs, HeyDude, Castore and AWS.
- Implemented streamlined internal workflows and best-practice processes, transforming an unstructured team environment into an efficient, scalable operation.
- Transformed a small-scale client account into £1M+ by building strong client relationships and executing targeted cross-sell strategies.
- Led team meetings for efficient communication and project updates.
- Established strong rapport with clients through regular communication.
- Managed business relationships to ensure loyalty and long-term commitment.
- Wrote detailed briefs for internal copywriters/ creatives or planners.
- Delivered projects right-first-time through strong attention to detail.
- Ensured that project deadlines and budgets are met.
Account Manager
Bright Blue Day
Bournemouth
2020.09 - 2023.05
- Always acted as the key point of contact for clients - presenting strategies, identifying new hooks, providing regular reports to build trust - and keep it - with a variety of clients (Visa, Brown Shipley, Burberry, Netflix).
- Collaborated closely with internal teams and external agencies to ensure smooth delivery and high quality outcomes on digital and OOH projects.
- Owned forecasting revenue, margins and profitability.
- Managed multiple clients and projects simultaneously in a fast-paced agency environment.
- Supported and mentored junior team members to improve delivery quality and team capability.
- Planned and coordinated photoshoots, managing schedules, talent, locations and production logistics to ensure smooth and on-brand delivery.
Junior Account Manager
Celebration Crackers
Bournemouth
2018.08 - 2020.09
- Managed a large client base of fashion and beauty accounts including Selfridges, Fortnum & Mason, John Lewis.
- Travelled around UK and Europe to brainstorm face to face and present end product - focusing on client's relationship.
- Partnered with design and production teams to deliver creative work aligned with client mood boards, while proactively integrating emerging trends to keep campaigns fresh, relevant and competitive.
Education
Bachelor of Arts - Writing Fashion and Culture
Solent University
Southampton 2013.09 - 2016.07
Skills
- Experience managing projects on a variety of platforms - Trello, Mondaycom, Jira, Float
- Plaforms for collaboration include Miro, Slack, Figma, Smartsheet and Teams
- Klaviyo Certification holder with practical experience building emails in-platform
- Key account handling
- Knowledge of billing processes
- Budgeting proficiency
- Multitasking efficiency
- Sales cycle understanding
- Account budget management
- Brand awareness development
- Prospecting
- Photoshoot coordination and oversight
Certification
- Klaviyo Deliverabilty Certification
- Klaviyo Digital Marketing Certification
Languages
Italian
Native
Serbian
Fluent
English
Fluent
Affiliations
- Photography
- Styling
- Short video editing
Accomplishments
- Best Established Beauty Blog - Cosmopolitan Blog Awards 2016
- Best Established Beauty Blog - Beauty Blog Awards 2016
- Best Beauty Influencer - Cosmopolitan Influencer Awards 2016
Founded and ran an award winning blog, recognised for high quality content and audience engagement. Below are some of the awards I won;
Timeline
Account Manager
Luxid
2023.05 - Current
Account Manager
Bright Blue Day
2020.09 - 2023.05
Junior Account Manager
Celebration Crackers
2018.08 - 2020.09
Bachelor of Arts - Writing Fashion and Culture
Solent University
2013.09 - 2016.07