Accomplished professional specializing in organizational strategy, financial budgeting, and HR policy implementation. Expertise in business development, financial analysis, and customer relationship management. Demonstrated success in event planning, performance monitoring, and staff recruitment, driving organizational success through strategic initiatives.
Offering strong leadership and strategic planning capabilities with a background in team management and operational oversight. Knowledgeable about enhancing productivity, fostering positive work environments, and driving continuous improvement. Ready to use and develop communication, problem-solving, and decision-making.
Overview
12
12
years of professional experience
Work history
General manager
Gordon Ramsay
Stratford, Newham
06.2024 - Current
Successfully negotiated supplier contracts, resulting in reduced costs and improved stakeholder relations.
Managed daily operations for optimal organizational performance and revenue growth.
Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
Directed the work of 23 employees, inspiring teams to surpass targets consistently.
Established successful partnerships, contributing to collaborative project completion.
Conducted regular performance reviews to drive continuous improvement initiatives.
Ensured compliance with industry regulations, safeguarding organizational integrity at all times.
Identified operational challenges affecting productivity and implemented effective solutions.
Formulated budgets leveraging historical, current, and forecasted business data.
Fostered a high-performance culture, resulting in increased productivity.
Built high-performing teams to achieve organisational objectives.
Achieved customer satisfaction with regular feedback and improvement sessions.
Established successful partnerships with other companies for mutual growth.
Developed strategic business plans, enhancing corporate vision and objectives.
General Manager
Azzuri group
Westfield Stratford , East Sussex
03.2020 - 08.2024
Implemented robust HR policies, leading to improved staff retention.
Reviewed performance data regularly, driving continuous improvement initiatives.
Achieved customer satisfaction through consistent feedback and improvement sessions.
Established partnerships with companies, fostering mutual growth opportunities.
Developed strategic business plans to align with corporate vision and objectives.
Increased operational efficiency by deploying new management strategies.
Built high-performing teams focused on achieving organisational objectives.
Promoted a positive work environment, enhancing staff morale and productivity.
Fostered a high-performance culture, resulting in increased productivity.
Built high-performing teams to achieve organisational objectives.
Achieved customer satisfaction with regular feedback and improvement sessions.
Established successful partnerships with other companies for mutual growth.
Set strategic plans to govern the functioning of operations.
Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
Reviewed reports from subordinate management to identify areas of opportunity.
Served as the official representative of the organisation to public groups or government agencies.
Spearheaded strategic planning and decision-making processes, aligning with mission and stakeholder interests.
Directed administration and optimisation of financial operations, payroll, and accounting processes.
Partnered with the management team to optimise operations and reduce costs.
Established budgets based on historical, current, and forecasted business data.
Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets, and adjusting marketing strategies.
Established a strong rapport with stakeholders to enhance business credibility.
Identified new business opportunities, leading to market expansion.
Senior Vice President, Global Partnerships & F1 at Gordon Ramsay Restaurants GroupSenior Vice President, Global Partnerships & F1 at Gordon Ramsay Restaurants Group