Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Kristina Karpuskaite

London,United Kingdom

Summary

Accomplished professional specializing in organizational strategy, financial budgeting, and HR policy implementation. Expertise in business development, financial analysis, and customer relationship management. Demonstrated success in event planning, performance monitoring, and staff recruitment, driving organizational success through strategic initiatives.

Offering strong leadership and strategic planning capabilities with a background in team management and operational oversight. Knowledgeable about enhancing productivity, fostering positive work environments, and driving continuous improvement. Ready to use and develop communication, problem-solving, and decision-making.

Overview

12
12
years of professional experience

Work history

General manager

Gordon Ramsay
Stratford, Newham
06.2024 - Current
  • Successfully negotiated supplier contracts, resulting in reduced costs and improved stakeholder relations.
  • Managed daily operations for optimal organizational performance and revenue growth.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Directed the work of 23 employees, inspiring teams to surpass targets consistently.
  • Established successful partnerships, contributing to collaborative project completion.
  • Conducted regular performance reviews to drive continuous improvement initiatives.
  • Ensured compliance with industry regulations, safeguarding organizational integrity at all times.
  • Identified operational challenges affecting productivity and implemented effective solutions.
  • Formulated budgets leveraging historical, current, and forecasted business data.
  • Fostered a high-performance culture, resulting in increased productivity.
  • Built high-performing teams to achieve organisational objectives.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Established successful partnerships with other companies for mutual growth.
  • Developed strategic business plans, enhancing corporate vision and objectives.

General Manager

Azzuri group
Westfield Stratford , East Sussex
03.2020 - 08.2024

Implemented robust HR policies, leading to improved staff retention.

  • Reviewed performance data regularly, driving continuous improvement initiatives.
  • Achieved customer satisfaction through consistent feedback and improvement sessions.
  • Established partnerships with companies, fostering mutual growth opportunities.
  • Developed strategic business plans to align with corporate vision and objectives.
  • Increased operational efficiency by deploying new management strategies.
  • Built high-performing teams focused on achieving organisational objectives.
  • Promoted a positive work environment, enhancing staff morale and productivity.
  • Fostered a high-performance culture, resulting in increased productivity.
  • Built high-performing teams to achieve organisational objectives.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Established successful partnerships with other companies for mutual growth.
  • Set strategic plans to govern the functioning of operations.
  • Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Served as the official representative of the organisation to public groups or government agencies.
  • Spearheaded strategic planning and decision-making processes, aligning with mission and stakeholder interests.
  • Directed administration and optimisation of financial operations, payroll, and accounting processes.
  • Partnered with the management team to optimise operations and reduce costs.
  • Established budgets based on historical, current, and forecasted business data.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets, and adjusting marketing strategies.
  • Established a strong rapport with stakeholders to enhance business credibility.
  • Identified new business opportunities, leading to market expansion.
  • Regularly reviewed performance data, driving continuous improvement efforts.
  • Maintained compliance with industry regulations at all times.
  • Developed strategic business plans, enhancing corporate vision and objectives.
  • Led company-wide restructuring to streamline operations.
  • Successfully negotiated contracts with suppliers to reduce costs.
  • Increased overall operational efficiency by implementing new management strategies.
  • Identified and resolved operational issues impacting productivity, performance, or profitability.

General Manager

Big Easy
Stratford , London
08.2019 - 11.2021
  • Fostered a high-performance culture, resulting in increased productivity.
  • Built high-performing teams to achieve organisational objectives.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Improved staff retention with robust HR policies and procedures.
  • Defined company direction through careful strategic planning.
  • Implemented rigorous financial controls, improving overall profitability.
  • Identified new business opportunities, leading to market expansion.
  • Managed key stakeholder relationships for smoother project completion.
  • Established a positive work environment that promoted staff morale and productivity.
  • Led company-wide restructuring to streamline operations.
  • Identified and resolved operational issues impacting productivity, performance, or profitability.
  • Directed the day-to-day work of 20 employees and motivated teams to exceed objectives.
  • Recruited and managed senior staff with a focus on delivering clear results.
  • Worked with the board of directors to establish objectives and decisively lead operations.
  • Allocated resources to teams and projects based on need, performance, and availability.
  • Set strategic plans to govern the functioning of operations.

Customer assistant

Gamingfun
London, City of London
01.2014 - 07.2017
  • Enhanced store operations by collaborating with team members for seamless workflows.
  • Boosted sales volumes through effective cross-selling at the point of purchase.
  • Increased revenue using suggestive selling techniques tailored to customer preferences.
  • Delivered personalized shopping advice to create engaging customer experiences.
  • Assisted customers with product selection to ensure satisfaction.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Increased sales through suggestive selling techniques.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Provided excellent customer service to ensure repeat business.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Handled cash transactions accurately, enhancing trust between business and clientele.

Education

High School Diploma - Office Assistant

University of Lithuania
Lithuania
03.2005

Skills

  • HR policies implementation
  • Financial analysis
  • Customer relationship management
  • Event planning
  • Leadership development
  • Quality control standards understanding
  • Budget planning and forecasting
  • Team Leadership
  • Budget management

Languages

English
Upper intermediate

Timeline

General manager

Gordon Ramsay
06.2024 - Current

General Manager

Azzuri group
03.2020 - 08.2024

General Manager

Big Easy
08.2019 - 11.2021

Customer assistant

Gamingfun
01.2014 - 07.2017

High School Diploma - Office Assistant

University of Lithuania
Kristina Karpuskaite