Summary
Overview
Work history
Education
Skills
References
Timeline
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Kristina Casale

Hove,Brighton and Hove

Summary

A highly motivated Biomedical Sciences graduate with a solid foundation in breast cancer research, skilled in biological tissue processing, histology, and immunohistochemistry. Experienced in handling both clinical and animal-derived samples with strict adherence to ethical and safety standards. Proven ability to collaborate effectively within multidisciplinary teams and communicate clearly with clinical researchers.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

Senior Support Specialist

Octopus Energy Services
Brighton, Brighton and Hove
03.2025 - Current
  • Consistently delivers high-quality work, solves problems calmly and efficiently, communicates clearly, and supports new team members through training.
  • Adapts well to change, mentors peers, maintains a positive approach during challenges, and contributes to long-term team development.
  • Focuses on exceeding customer expectations, handles complex issues confidently, stays informed, and improves team processes and alignment.

Field Support Specialist

Octopus Energy Services
Brighton, Brighton and Hove
08.2023 - 03.2025
  • Applied analytical skills to identify error patterns and report them to stakeholders, enhancing operational efficiency.
  • Developed a strong understanding of industry operations in a fast-paced environment.
  • Designed and delivered onboarding materials tailored to diverse learning styles, improving training outcomes.
  • Built technical knowledge of products, tariffs, and installations to provide personalised customer support.
  • Fostered strong customer relationships, enhancing satisfaction and trust in the brand.

Customer assistant

Morrisons
Brighton, Brighton and Hove
04.2018 - 08.2023
  • Independently managed various departments including Deli, Oven Fresh, and Fresh to Go.
  • Regularly handled food safety, cleaning, time management, and customer service duties.
  • Trained across multiple areas including Bakery, Cake Shop, Amazon Pick & Pack, Pizzas, and Checkouts.
  • Quickly learned new tasks, enabling flexibility and coverage across most store departments

Education

Master of Research - Biomedical Sciences

University of Brighton
Brighton
09.2022 - 10.2023

Master of Research - Biomedical Sciences

University of Brighton
Brighton
09.2022 - 10.2023

A-Levels - Biology

Kimberley Sixth Form College
Bedford
09.2017 - 07.2019

A-Levels - English Language

Kimberley Sixth Form College
Bedford
09.2017 - 07.2019

A-Levels - Chemistry

Kimberley Sixth Form College
Bedford
09.2017 - 07.2019

Skills

  • Sample receipt, preparation & storage (clinical & animal-derived)
  • Histological techniques (H&E, immunohistochemistry, paraffin embedding, microtomy)
  • Good understanding of GCP/GCLP principles
  • Imaging & qualitative scoring of tissue abnormalities
  • Bulk tissue analysis
  • Data analysis: IBM SPSS, Excel, Jamovi
  • Time management, teamwork, scientific communication

References

References available upon request.

Timeline

Senior Support Specialist

Octopus Energy Services
03.2025 - Current

Field Support Specialist

Octopus Energy Services
08.2023 - 03.2025

Master of Research - Biomedical Sciences

University of Brighton
09.2022 - 10.2023

Master of Research - Biomedical Sciences

University of Brighton
09.2022 - 10.2023

Customer assistant

Morrisons
04.2018 - 08.2023

A-Levels - Biology

Kimberley Sixth Form College
09.2017 - 07.2019

A-Levels - English Language

Kimberley Sixth Form College
09.2017 - 07.2019

A-Levels - Chemistry

Kimberley Sixth Form College
09.2017 - 07.2019

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Kristina Casale