Kristina Casale
Hove,Brighton and Hove
Summary
A highly motivated Biomedical Sciences graduate with a solid foundation in breast cancer research, skilled in biological tissue processing, histology, and immunohistochemistry. Experienced in handling both clinical and animal-derived samples with strict adherence to ethical and safety standards. Proven ability to collaborate effectively within multidisciplinary teams and communicate clearly with clinical researchers.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Senior Support Specialist
Octopus Energy Services
Brighton, Brighton and Hove
2025.03 - Current
- Consistently delivers high-quality work, solves problems calmly and efficiently, communicates clearly, and supports new team members through training.
- Adapts well to change, mentors peers, maintains a positive approach during challenges, and contributes to long-term team development.
- Focuses on exceeding customer expectations, handles complex issues confidently, stays informed, and improves team processes and alignment.
Field Support Specialist
Octopus Energy Services
Brighton, Brighton and Hove
2023.08 - 2025.03
- Applied analytical skills to identify error patterns and report them to stakeholders, enhancing operational efficiency.
- Developed a strong understanding of industry operations in a fast-paced environment.
- Designed and delivered onboarding materials tailored to diverse learning styles, improving training outcomes.
- Built technical knowledge of products, tariffs, and installations to provide personalised customer support.
- Fostered strong customer relationships, enhancing satisfaction and trust in the brand.
Customer assistant
Morrisons
Brighton, Brighton and Hove
2018.04 - 2023.08
- Independently managed various departments including Deli, Oven Fresh, and Fresh to Go.
- Regularly handled food safety, cleaning, time management, and customer service duties.
- Trained across multiple areas including Bakery, Cake Shop, Amazon Pick & Pack, Pizzas, and Checkouts.
- Quickly learned new tasks, enabling flexibility and coverage across most store departments
Education
Master of Research - Biomedical Sciences
University of Brighton
Brighton 2022.09 - 2023.10
Master of Research - Biomedical Sciences
University of Brighton
Brighton 2022.09 - 2023.10
A-Levels - Biology
Kimberley Sixth Form College
Bedford 2017.09 - 2019.07
A-Levels - English Language
Kimberley Sixth Form College
Bedford 2017.09 - 2019.07
A-Levels - Chemistry
Kimberley Sixth Form College
Bedford 2017.09 - 2019.07
Skills
- Sample receipt, preparation & storage (clinical & animal-derived)
- Histological techniques (H&E, immunohistochemistry, paraffin embedding, microtomy)
- Good understanding of GCP/GCLP principles
- Imaging & qualitative scoring of tissue abnormalities
- Bulk tissue analysis
- Data analysis: IBM SPSS, Excel, Jamovi
- Time management, teamwork, scientific communication
References
References available upon request.
Timeline
Senior Support Specialist
Octopus Energy Services
2025.03 - Current
Field Support Specialist
Octopus Energy Services
2023.08 - 2025.03
Master of Research - Biomedical Sciences
University of Brighton
2022.09 - 2023.10
Master of Research - Biomedical Sciences
University of Brighton
2022.09 - 2023.10
Customer assistant
Morrisons
2018.04 - 2023.08
A-Levels - Biology
Kimberley Sixth Form College
2017.09 - 2019.07
A-Levels - English Language
Kimberley Sixth Form College
2017.09 - 2019.07
A-Levels - Chemistry
Kimberley Sixth Form College
2017.09 - 2019.07