Kristina Argilashka
Fareham,Hampshire
Summary
Reliable and hard-working supervisor with many years of experience in busy customer-focused environments. I’m used to leading shifts, supporting my team, and making sure everything runs smoothly, even during the busiest times. I take pride in giving good customer service and creating a positive atmosphere for both customers and colleagues. I’m now looking to move into retail and bring my experience into a Shift Leader role where I can continue to develop and take on more responsibility.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Manicurist
Tanya Hair Salon
Southampton
04.2025 - Current
- Executed precise cuticle care to prevent any damage or infections.
- Tailored services according to individual client needs and preferences.
- Managed appointments effectively, reducing waiting time for clients.
- Conducted detailed consultations for personalised services.
- Ensured adherence to health and safety regulations at all times.
- Demonstrated excellent customer service skills to build strong client relationships.
- Introduced new trends in nail art to captivate clients' interest.
- Cleaned and sanitised equipment and workstations.
- Promoted healthy nail growth with regular maintenance treatments.
- Provided training and mentoring to new staff to maximise performance.
Supervisor leader
Frankie & Benny’s
Fareham, Hampshire
03.2018 - 02.2026
- Improved customer satisfaction rates by promptly addressing and resolving concerns.
- Upheld company policies consistently whilst managing staff, fostering a culture of respect and accountability among employees.
- Served as an approachable point of contact for staff queries or issues, promoting open dialogue within the team.
- Enhanced team performance by implementing effective communication strategies.
- Delegated tasks effectively, maximising individual strengths within the team.
- Monitored inventory levels regularly, ensuring adequate stock availability at all times.
- Collaborated closely with other department supervisors to streamline processes across different teams.
- Managed shift schedules to ensure optimal staffing levels at all times.
- Provided training for new staff members, improving their job performance.
- Resolved conflicts between team members swiftly and professionally, maintaining a positive working atmosphere.
- Implemented safety protocols, resulting in a safer work environment.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Led and managed administrative staff to maintain smooth daily operations.
Education
Diploma of Higher Education - General Studies
SOU "Hristo Botev"
Plovdiv,Bulgaria 09/1998 - 05/2009
Skills
- Customer services excellence
- Leadership competence
- Business development
- Financial reporting
- Employee training
- Problem analysis
- Team motivation
- Task prioritisation
- Staff scheduling
- Health and Safety regulations
- Budgeting and finance
- Staff development
- Staff management
- Stock replenishment
- Team Leadership
- Leadership
- Microsoft Office Suite
Certification
Food Hygiene Certificate (2023)
Languages
English
Upper intermediate (B2)
Bulgarian
Proficient (C2)
Timeline
Manicurist
Tanya Hair Salon
04.2025 - Current
Supervisor leader
Frankie & Benny’s
03.2018 - 02.2026
Diploma of Higher Education - General Studies
SOU "Hristo Botev"
09/1998 - 05/2009