Kristiana Laine Bunce
Aberdeen
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service
Overview
2
2
years of professional experience
Work History
Team member
Tesco Cafe
Danestone, Aberdeen City
11.2023 - Current
- Collaborated and offered support with extra tasks to meet team goals.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Completed opening and closing checklists to create welcoming store environment.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Delivered reliable customer service with attention to detail even under high pressure.
- Warmly greeted customers and proactively reduced wait times.
- Remained flexible to cover shifts and work overtime as required.
Team member
J G Ross
Aberdeen, Aberdeen City
09.2023 - 11.2023
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Rotated prepared bakery items to maintain appetising, visually appealing displays.
- Tagged products quickly and accurately with price tags and stickers.
- Organised displays to promote inventory and encourage customer purchases.
Checkout operator
Tesco Westhill
Westhill, Aberdeenshire
11.2022 - 01.2023
- Increased customer retention by offering loyalty schemes at checkout.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Scanned products at high tempo to quickly process customer transactions.
- Engaged in pleasant chit chat for friendly and personalised service.
Ride operator
O'brien Pleasure Fairs
Arbroath, Angus
02.2022 - 12.2022
- Responded to urgent situations by pressing emergency stop button.
- Transported and escorted programme participants to and from activities and on field trips.
- Cleaned carriages between rides to maintain good hygiene standards.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
- Operated roller coasters, carousels and bumper cars to promote recreational activities.
- Performed routine tests with strict attention to detail for best-possible ride safety.
- Kept equipment and rides safe by checking machinery
Education
SQCF Level 5 - Personal Finance Award
Arbroath Academy
AngusSCQF Level 5 - English
Arbroath Academy
AngusSQCF Level 4 - Maths
Arbroath Academy
AngusSQCF Level 4 - English
Arbroath Academy
AngusSQCF Level 6 - Graphic Communication
Arbroath Academy
AngusSkills
- Good communication
- Hardworking
- Determined
- Good Timekeeping
- Work well with others
- Good attention to detail
- Willing to complete tasks to the best of my abilities
- Good listener
- Eager learner
- Good in fast paced environments
Timeline
Team member
Tesco Cafe
11.2023 - Current
Team member
J G Ross
09.2023 - 11.2023
Checkout operator
Tesco Westhill
11.2022 - 01.2023
Ride operator
O'brien Pleasure Fairs
02.2022 - 12.2022
SQCF Level 5 - Personal Finance Award
Arbroath Academy
SCQF Level 5 - English
Arbroath Academy
SQCF Level 4 - Maths
Arbroath Academy
SQCF Level 4 - English
Arbroath Academy
SQCF Level 6 - Graphic Communication
Arbroath Academy