Kristell Beckmann-Grobler
Lincoln,Lincolnshire
Summary
Detail-oriented professional with expertise in front office management and a proven track record of effective communication and teamwork. Proficient in the Microsoft Office Suite, demonstrating excellent multitasking capabilities and adaptability in dynamic environments. Committed to maintaining punctuality and reliability, with strong skills in time management and creativity. Career goals include leveraging skills in office management to enhance operational efficiency and contribute to organizational success.
Overview
10
10
years of professional experience
Work history
Dental Receptionist
Ishak Practices LTD
Lincoln, Lincolnshire
02.2024 - 11.2025
- Greeted and assisted 50+ patients daily, ensuring a positive, welcoming experience and addressing concerns promptly.
- Scheduled 200+ appointments per week in-person and over the phone, optimizing clinic operations and reducing scheduling conflicts.
- Communicated patient inquiries and feedback to dentists within 24 hours, improving response times and patient satisfaction.
- Processed payments and managed cash flow, balancing registers at the end of each shift with 100% accuracy.
- Performed administrative tasks such as sorting, organizing, and maintaining patient records, improving office efficiency.
- Maintained reception area cleanliness and organization, enhancing the overall patient experience and clinic environment.
Trainee Dental Nurse
Rodericks Dental Partners
Newark, Nottinghamshire
07.2023 - 12.2023
- Assisted dentists during routine exams and treatments, contributing to streamlined procedures and enhanced patient care.
Organized and sterilized surgical instruments between patients, ensuring a sterile environment and compliance with strict hygiene protocols.
Established a calm, welcoming atmosphere for patients, offering reassurance and reducing anxiety during appointments.
Performed cleaning and maintenance of dental instruments, ensuring adherence to health and safety standards for optimal patient safety.
Scheduled and coordinated 40+ patient appointments weekly, efficiently managing calendars and minimizing delays.
Processed patient check-ins and payments, ensuring accurate financial transactions and clear communication regarding treatment costs.
Supply Teaching Assistant
Simply Education
Lincoln, Lincolnshire
02.2023 - 07.2023
- Managed classroom behavior for a class of 30-35 students, ensuring focus on learning objectives and creating a positive, productive atmosphere.
- Implemented behavior management strategies, reducing disruptions by 20% and fostering a supportive learning environment.
- Supervised over 100 students during breaks and lunchtime, maintaining safety standards and ensuring that all safety rules were followed at all times.
- Delivered lesson plans for up to 7 subjects per week, supporting teachers in curriculum delivery and contributing to student engagement and understanding.
- Collaborated with teaching staff to plan and prepare materials for an average of 20 lessons each term, improving classroom efficiency and facilitating smooth class operations.
Primary School Teacher
Tersia King Learning Academy
Johannesburg, South Africa
01.2019 - 12.2022
- Planned and delivered engaging lessons across core subjects including English, Math, Science, and Social Studies for a class of 20–30 students, ensuring alignment with curriculum standards.
- Implemented differentiated instruction strategies, addressing diverse learning styles and needs to improve student understanding and participation.
- Managed classroom behavior, fostering a positive and disciplined learning environment, resulting in increased focus and reduced disruptions.
- Monitored and assessed student progress, providing constructive feedback and adapting lessons to support academic growth.
- Communicated effectively with parents and guardians, conducting regular meetings to discuss student progress, achievements, and areas for improvement.
- Organized classroom activities and events, such as reading programs, educational projects, and group activities, enhancing student engagement and collaboration.
- Collaborated with colleagues to develop lesson plans, share teaching strategies, and contribute to overall school initiatives.
Private Tutor
ABC AU Pairs
01.2018 - 12.2018
- Provided one-on-one academic support in Math and English to students aged eight to twelve, tailoring lessons to individual learning styles and needs.
- Developed personalized lesson plans and study materials, improving students’ understanding of complex concepts and boosting academic performance.
- Monitored student progress, conducted regular assessments, and adjusted teaching methods to achieve measurable learning outcomes.
- Enhanced student confidence and motivation, fostering a positive attitude towards learning and independent study skills.
- Communicated regularly with parents, providing progress updates and actionable recommendations to support learning at home.
- Prepared students for exams and assessments, resulting in improved test scores and academic achievement.
Cashier
Chamberlains
01.2016 - 12.2017
- Processed sales transactions efficiently for up to [number] customers per day, handling cash, card, and digital payments with accuracy.
- Provided excellent customer service, assisting customers in locating products and answering questions about tools, materials, and hardware items.
- Managed stock and inventory, restocking shelves and notifying supervisors of low stock or damaged items.
- Maintained a clean and organized checkout area, ensuring a professional and welcoming environment for customers.
- Handled end-of-day cash reconciliation, balancing the till and preparing daily sales reports for management.
- Assisted with promotional displays and seasonal campaigns, contributing to increased sales and store visibility.
Education
Masters - Educational Management, Law and Policy
The University of Pretoria (UP)
Pretoria, South Africa 01.2021 -
Honors - Educational Management, Law and Policy
The University of Pretoria (UP)
Pretoria, South Africa 01.2018 -
Bachelor of Education - Early Childhood Development
The University of Pretoria (UP)
Pretoria, South Africa 01.2017 -
High School Diploma -
Die Hoërskool Wonderboom
Pretoria, South Africa 01.2009 - 12.2013
Skills
- Microsoft Office Suite
- Communication
- Time Management
- Adaptability
- Teamwork
- Creativity
- Phone and email etiquette
- Excellent multitasking capability
- Office opening and closing
- Punctual and reliable
- Front office management
REFERENCES
References available upon request
Affiliations
- Reading
- Crochet
- Hiking
Accomplishments
Member, Golden Key International Honour Society (2018–Present)
Inducted based on outstanding academic achievement, recognizing top 15% of students in my academic field.
- Demonstrated excellence in coursework, consistently maintaining a high GPA.
- Participated in society's leadership development programs, honing skills in teamwork, communication, and community engagement.
- Engaged in society-sponsored community service initiatives, contributing to local volunteer projects and helping to foster a spirit of service and responsibility.
- Attended professional development events and networking opportunities to build connections with peers and professionals.
Languages
English
Fluent
Afrikaans
Native
PERSONAL INFORMATION
Visa status: On Spousal Visa
Timeline
Dental Receptionist
Ishak Practices LTD
02.2024 - 11.2025
Trainee Dental Nurse
Rodericks Dental Partners
07.2023 - 12.2023
Supply Teaching Assistant
Simply Education
02.2023 - 07.2023
Masters - Educational Management, Law and Policy
The University of Pretoria (UP)
01.2021 -
Primary School Teacher
Tersia King Learning Academy
01.2019 - 12.2022
Private Tutor
ABC AU Pairs
01.2018 - 12.2018
Honors - Educational Management, Law and Policy
The University of Pretoria (UP)
01.2018 -
Bachelor of Education - Early Childhood Development
The University of Pretoria (UP)
01.2017 -
Cashier
Chamberlains
01.2016 - 12.2017
High School Diploma -
Die Hoërskool Wonderboom
01.2009 - 12.2013