Krissy Mapanzure

• Delivered high-quality care by adhering to individualised care plans.
• Enhanced patient dignity through respectful personal care assistance.
• Managed patient anxiety and agitation using calming techniques and strategies.
• Supported mobility-impaired patients, promoting independence while ensuring safety.
• Assisted residents with daily living activities to improve comfort and well-being.

Provide personalised care and support to individuals with varying needs, promoting independence, dignity, and quality of life. Assist with daily living activities, personal care, medication support, and emotional well-being, while ensuring a safe and comfortable environment. Work closely with families and healthcare professionals to deliver consistent, person-centred care and respond effectively to changing needs

• Ensured stable client health and wellbeing through regular observations, reporting concerns promptly.
• Worked efficiently to maintain timely service for patients across large geographical areas.
• Used correct guidelines and procedures when assisting clients with toileting functions.
• Prepared meals for patients, offering additional feeding support to service users with limited physical ability.
• Maintained excellent physical fitness to manually lift and manoeuvre patients safely and securely.
• Assisted clients with washing, bathing, dressing, getting up and going to bed.
• Administered patient medication, paying close attention to accurate dosage and frequency.
• Independently changed or emptied catheter bags using clean, careful techniques while following hygiene guidelines.

• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
• Cooked and maintained food standards to guarantee customer satisfaction and value