Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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Krishan Sampath Warnakulasuriya Alagappage

Krishan Sampath Warnakulasuriya Alagappage

London,United Kingdom

Summary

Offering strong problem-solving skills with knack for understanding complex systems. Knowledgeable about networking, customer service, and technical support. Adept at multitasking and communicating effectively in team environments. Ready to use and develop skills in network management, troubleshooting, and customer service in [Desired Position] role.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work history

Parcel delivery driver

Amazon Flex
Wembly, City of London
08.2023 - Current
  • Communicated effectively with dispatch team, ensuring smooth operations.
  • Handled fragile items carefully, preventing product damage.
  • Maintained vehicle cleanliness for a professional appearance.
  • Assisted customers with queries kindly, improving company reputation.
  • Returned undelivered parcels back to depot at end of shift.
  • Informed customers about delay in delivery due to unforeseen circumstances.
  • Followed traffic laws strictly, promoting safe driving habits.
  • Checked vehicle before each shift to ensure safety standards were met.

Food delivery driver

Deliveroo
Greenford, Ealing
08.2023 - Current
  • Delivered meals efficiently for maximum freshness.
  • Successfully handled multiple orders simultaneously without compromising service levels.
  • Managed unexpected delays or issues, still guaranteeing on-time deliveries.
  • Communicated effectively with restaurant and management for smooth operations.

Cashier

Lidl
Greenford, Ealing
02.2022 - 08.2023
  • Collaborated closely with store management for daily operations success.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Coordinated with team members for smooth shift transitions.

Sales assistant

Resturant
London, City of London
01.2011 - 12.2022


  • Balanced till at end of day, maintaining accurate records.
  • Processed payments swiftly for improved customer experience.
  • Maintained clean and organised workspace to ensure efficient service.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Education

A-Levels - Business(Commerce)

Ananda National College
01.2000 - 02.2002

NVQ Level 4 - Software

Technical College
03.2003 - 03.2005

Skills

  • Goods vehicle operation
  • Traffic law adherence
  • Vehicle maintenance awareness
  • Parcel inspection awareness
  • Logistics planning knowledge
  • GPS usage capability
  • Delivery accuracy
  • Safe driving practice
  • Picking and packing
  • Customer Service
  • Mobile delivery apps
  • Hazardous material training
  • Multi-Drop delivery experience
  • Receipt printing
  • Cash drawer reconciliation
  • Sale tag placement
  • Barcode system use
  • Proper packing methods
  • Dispatch coordination experience
  • Storage area maintenance
  • Receiving and dispatching orders
  • Self-Motivation for lone working
  • Emergency response readiness
  • Navigation proficiency
  • Outstanding organisation and time management
  • Customer satisfaction focus
  • Patience and composure

Personal Information

Timeline

Parcel delivery driver

Amazon Flex
08.2023 - Current

Food delivery driver

Deliveroo
08.2023 - Current

Cashier

Lidl
02.2022 - 08.2023

Sales assistant

Resturant
01.2011 - 12.2022

NVQ Level 4 - Software

Technical College
03.2003 - 03.2005

A-Levels - Business(Commerce)

Ananda National College
01.2000 - 02.2002

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Krishan Sampath Warnakulasuriya Alagappage