- I enjoy fly fishing when I get the time
- I enjoy cooking at home for friends and family
- We have a motorhome and enjoy traveling to different parts of the country, and have ventured around Northern Europe this year for the first time
Krish Singh
Rossendale,Lancashire
Summary
Healthcare business owner and director with experience in staff supervision, conflict resolution, and emergency response operations. Proven record in business development and stakeholder relationship management to improve operational efficiency and customer service standards.
Overview
45
45
years of professional experience
Work History
Owner
Simple Mobility Solutions
Rossendale, Lancashire
05.2010 - Current
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Executed sales initiatives to attract new clients and increase revenue.
- Met new care providers and private customers to discuss their requirements.
- Sourced new and used care equipment, including profiling care beds, patient hoists, and bathing aids, to meet client needs.
- Coordinated nationwide collection, delivery, and installation of all equipment, ensuring timely service.
- Arranged LOLER, Portable Appliance Testing and safety checks on all equipment.
- Arranged deep cleaning of all equipment.
- Performed repairs and maintenance for customers, enhancing equipment longevity and reliability.
Director
Altham Care Limited
Accrington , Lancashire
11.2001 - 03.2023
- Incorportated the home into a limited company in 2001 with my business partners.
- Marketed services to attract new customers and increase engagement.
- Recruited a registered manager for the first time.
- Developed and implemented dementia care programmes to enhance resident well-being.
- Extended the home to develop single en-suite rooms.
- Recruited overseas workers, finding them suitable accommodation.
- Carrying out criminal record checks for all current and new employees.
- Dealing all the HR side of the business.
- Meeting and greeting all visitors and families.
- Contracting with councils from different areas to allow us to accept service users from different counties.
- Developed a luncheon club that allowed prospective service users to attend the home and spend time using the services, normally these would turn into future respite and full time care with us.
- Working with and supporting staff during the Covid pandemic.
- Sourcing PPE supplies to allow us to work as safely as possible before the Department of Health started supplying PPE.
- Ensured continuity of care for service users during Covid lockdowns by adapting operations and maintaining essential services.
- Conducted PCR Covid tests for visitors as mandated by DoH.
- Working with the care team to develop and book online Skype and teams visits, window visits with service users.
- Preparing and marketing the homes sale.
Support Worker
Rockmount
Accrington, Lancashire
08.1981 - 07.2004
- Started working weekends in one of the family businesses at the age of 14.
- Supporting up to 12 service user with learning difficulties.
- Prompting them to carry out daily household tasks.
- Encouraging them to maintain their own appearance.
- Helping them plan and prepare meals.
- Assist them to plan outings and shopping trip.
- Oversee planned activities within the home.
- Support them and encourage them to be as independent as they can be.
Assistant Manager
Altham Care Home
Accrington, Lancashire
07.1986 - 11.2001
- I would split my working week between Rockmount and Altham Care Home.
- Meeting and Greeting families, healthcare professionals and other visitors.
- Overseeing the Care of up to 36 service users.
- Ordering weekly food supplies.
- Ordering monthly repeat prescriptions.
- Arranging visits for prospective service users to view the home, give guided tours of the home, discussing care needs and requirements of the prospective user.
- Preparing weekly staff rotas.
- Carrying out staff interview.
- Dealing with fee payments and banking.
- Preparing and paying staff wages in cash weekly.
- Paying service users personal allowance in cash weekly.
- Coordinating service users care updates with senior care staff.
- Cooked meals on weekends.
- Purchaced both homes from my parents when they retired.
Education
GCSEs -
Norden High School
Rishton, LAN01-1983
Skills
- Business development
- Sales strategy
- Staff supervision
- Training management
- Crisis management
- Conflict resolution
- Team building
- Relationship management
- Customer Service
Interests
Timeline
Owner
Simple Mobility Solutions
05.2010 - Current
Director
Altham Care Limited
11.2001 - 03.2023
Assistant Manager
Altham Care Home
07.1986 - 11.2001
Support Worker
Rockmount
08.1981 - 07.2004
GCSEs -
Norden High School